Principal Solutions Engineer

We are looking for a Principal Solutions Engineer to join our NAM Corporate Solutions Engineering team.

Were a global team of Solutions Engineers united by a shared mission: to solve for the customer. We push boundaries learn quickly and move with purpose aligning adapting and growing together. Ours is a space built on trust and psychological safety where diverse perspectives spark innovation and everyone has room to contribute experiment and thrive. Together we grow and celebrate what makes each of us and our customers unique.

We are looking for someone who knows how to collaborate well in a team environment who is sensitive to clients needs and who can develop and manage this role you will mostly work with our sales teams but also with many other stakeholders including our Services Consultants local Sales Leadership Security Product Deal Desk and our regional Solutions Partners.

Life at HubSpot is certainly busy and it can be a bit hectic sometimes but we respect the boundaries people set for themselves to manage both life and work. You might enjoy this short video on Linkedin by Dan the manager of the JAPAC SE team about how much this flexibility means to him as a parent.

In this role you will need to:

• Work as a strategic partner with our Account Executives to drive forward a complex multi-phase team sale involving stakeholders from Sales Solutions Partners Security Customer Success and occasionally Business Strategy Product Executive Sponsorship and others.
• Use your blend of technical and business acumen to analyze complex use cases and find elegant creative solutions to people business and technology problems.
• Lead and drive technical pre-sales conversations around integration and data migration
• Consult our customers/prospects on their business challenges and how HubSpot can provide solutions to those challenges
• Connect the prospects business challenges/goals to value-driving solutions through customized storytelling and demoing
• Proactively manage and prioritize a pipeline of deals to support the performance of the sales team and strategize with our Account Executives to support those deals from discovery to closing phase
• Provide valuable feedback to our product team by being the voice of the prospect
• Coach the sales teams on HubSpots functionalities to help come up with strategic value oriented solutions for our prospects
• Collaborate with other SEs across the globe on local regional and global initiatives and projects
• Mentor fellow SEs to elevate and support the growth of the team

What are the role requirements

• Fluency in English
• 2 years of Pre-Sales Engineer Solutions Engineer experience preferred or for example as a Pre-Sales Consultant or as an Implementation Onboarding or Technical Consultant or in a technical sales role. Experience with SaaS & cloud-based software is a must.
• Ability to conceptually understand and explain technical concepts and overall technologies in simple terms such as how an API and backend/front end systems work.
• Strong business acumen and ability to consult customers/prospects on their strategic challenges.
• Strong communication skills and ability to manage both internal and external stakeholders. Able to read between the lines and adapt communication contextually to your audience.
• Comfortable adapting to an ambiguous and ever-changing environment and creating the structure and processes needed to prioritize and manage your workflow.

Who exceeds in this role

• A team player who loves autonomy in their role with great collaboration and communication skills
• Someone who is curious eager to learn and open to admitting mistakes #growthmindset
• Someone who exemplifies HEART
• Someone who is great at time management
• A problem solver with a consultative and strategic mindset
• Someone with a business and value oriented mindset