Warranty Engineer

Southfield, MI - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Analyze and interpret warranty claims; categorize track and graph GM-reported data to identify trends and lasting corrective solutions.
Support weekly GM report-outs and internal calls reviewing warranty claims; determine which require further evaluation and request returns for analysis.
Support on-site warranty return evaluations at GM (once per month).
Ensure GM dealer service documents are accurate and appropriate to minimize full seat frame replacements.
Investigate and resolve non-conforming or rejected seating components through root-cause analysis and corrective actions.
Provide prompt engineering feedback to DREs product engineers and plant leadership for design improvements and issue resolution.
Collaborate with Manufacturing Quality Supplier Development and Program Management to ensure production and launch readiness.
Review CAD data and drawings for design feasibility manufacturability and tolerance stack-ups.
Support DV/PV testing (foam compression durability function comfort) and analyze results for compliance.
Participate in prototype builds pre-production events and launches; track and close open issues.
Assist with APQP and PPAP documentation including DFMEA PFMEA control plans and process flows.
Create one-pagers and 5-phase documents for issues requiring additional actions (design updates containment increased detection etc.).
Implement and track containment and design/process improvement breakpoints with plant assistance.
Drive continuous improvement in seat assembly foam molding and product quality.
Act as a technical contact for customer design reviews warranty issues and validation updates.

Qualifications :

Bachelors degree in Mechanical Automotive Manufacturing or Industrial Engineering (or equivalent experience).
35 years of experience in automotive seating interior systems or product engineering at an OEM or Tier-1 supplier.
Strong understanding of seat assembly urethane foam molding trim structure mechanism integration.
Experience in launch and production support including prototype build participation and issue resolution tracking.
Proficiency in CAD tools such as CATIA V5 or NX for design evaluation and component visualization.
Experience with PLM systems (Teamcenter; ENOVIA) for configuration and change management
Familiarity with automotive quality tools including 8D 5-Why FMEA and Fishbone Diagram.
Working knowledge of APQP PPAP DFMEA PFMEA control plans process flow documentation.
Skilled in interpreting and analyzing DV/PV test results for validation sign-off.
Strong analytical organizational and communication skills with ability to interface across cross-functional and customer teams.
Proficiency with Microsoft Office Suite (Excel PowerPoint Word).
Hands-on experience in a plant manufacturing environment; ability to work on the floor and in office setting.

Preferred Experience

Prior work experience with Tier-1 automotive suppliers in seating or interiors.
Understanding of seat comfort ergonomics and occupant safety performance.
Exposure to warranty systems and field issue analysis.
Experience with lean manufacturing Six Sigma or continuous improvement methodologies.

Additional Information :

Why Join Segula Technologies

Work on industry-defining projects that advance the future of mobility.
Collaborate with global engineering teams on high-impact programs.
Be part of a culture focused on technical excellence continuous learning and career growth.
Competitive compensation benefits and development opportunities within an international organization.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

Analyze and interpret warranty claims; categorize track and graph GM-reported data to identify trends and lasting corrective solutions.Support weekly GM report-outs and internal calls reviewing warranty claims; determine which require further evaluation and request returns for analysis.Support on-si...

Analyze and interpret warranty claims; categorize track and graph GM-reported data to identify trends and lasting corrective solutions.
Support weekly GM report-outs and internal calls reviewing warranty claims; determine which require further evaluation and request returns for analysis.
Support on-site warranty return evaluations at GM (once per month).
Ensure GM dealer service documents are accurate and appropriate to minimize full seat frame replacements.
Investigate and resolve non-conforming or rejected seating components through root-cause analysis and corrective actions.
Provide prompt engineering feedback to DREs product engineers and plant leadership for design improvements and issue resolution.
Collaborate with Manufacturing Quality Supplier Development and Program Management to ensure production and launch readiness.
Review CAD data and drawings for design feasibility manufacturability and tolerance stack-ups.
Support DV/PV testing (foam compression durability function comfort) and analyze results for compliance.
Participate in prototype builds pre-production events and launches; track and close open issues.
Assist with APQP and PPAP documentation including DFMEA PFMEA control plans and process flows.
Create one-pagers and 5-phase documents for issues requiring additional actions (design updates containment increased detection etc.).
Implement and track containment and design/process improvement breakpoints with plant assistance.
Drive continuous improvement in seat assembly foam molding and product quality.
Act as a technical contact for customer design reviews warranty issues and validation updates.

Qualifications :

Bachelors degree in Mechanical Automotive Manufacturing or Industrial Engineering (or equivalent experience).
35 years of experience in automotive seating interior systems or product engineering at an OEM or Tier-1 supplier.
Strong understanding of seat assembly urethane foam molding trim structure mechanism integration.
Experience in launch and production support including prototype build participation and issue resolution tracking.
Proficiency in CAD tools such as CATIA V5 or NX for design evaluation and component visualization.
Experience with PLM systems (Teamcenter; ENOVIA) for configuration and change management
Familiarity with automotive quality tools including 8D 5-Why FMEA and Fishbone Diagram.
Working knowledge of APQP PPAP DFMEA PFMEA control plans process flow documentation.
Skilled in interpreting and analyzing DV/PV test results for validation sign-off.
Strong analytical organizational and communication skills with ability to interface across cross-functional and customer teams.
Proficiency with Microsoft Office Suite (Excel PowerPoint Word).
Hands-on experience in a plant manufacturing environment; ability to work on the floor and in office setting.

Preferred Experience

Prior work experience with Tier-1 automotive suppliers in seating or interiors.
Understanding of seat comfort ergonomics and occupant safety performance.
Exposure to warranty systems and field issue analysis.
Experience with lean manufacturing Six Sigma or continuous improvement methodologies.

Additional Information :

Why Join Segula Technologies

Work on industry-defining projects that advance the future of mobility.
Collaborate with global engineering teams on high-impact programs.
Be part of a culture focused on technical excellence continuous learning and career growth.
Competitive compensation benefits and development opportunities within an international organization.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Full-time

Key Skills

APQP
Data Collection
ISO 9001
Diesel Engine Repair
Root cause Analysis
Mechanical Knowledge
AWS
Assembly Experience
Automotive Diagnostics
Mechanical Engineering
Manufacturing
Troubleshooting

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About Company

Segula Technologies

Why join SEGULA Technologies? Take part in the world of the future in an international corporation with strong growth. At SEGULA Technologies, you will work on exciting projects and shape the future in a company for whom innovation and engineering are inseparable. Subjects like 3D pr ... View more

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