The Challenge
The Desktop Support Technician plays a critical role in providing desktop support hardware software and basic network diagnostics and troubleshooting to best facilitate a stable and reliable Information Technology infrastructure. The successful candidate is a tech- savvy problem solver with a passion for providing outstanding customer service being the first-line technical support to end-users via phone e-mail or in-person.
Qualifications :
Minimum Requirements for the position
- National IT Diploma (NQF Level 6)
- Code B Drivers License (manual transmission)
- Three (3) to Four (4) Years relevant IT experience
- A and/or Microsoft Technology Associate (MTA) / qualifications
- Microsoft Certified: Azure Fundamentals ITIL Framework (Added advantage).
- Microsoft Technology Associate (MTA): Windows Operating System Funda-mentals (Added Advantage).
- Exposure to an IT Service environment supporting end-user computing.
- Prior experience in a teamwork environment
Additional Information :
The Ideal Candidate
- Strong Analytical and diagnostic skills.
- Ability to handle confidential matters and always maintaining confidentiality.
- Proven written and oral communications skills.
- Results orientated with strong attention to detail.
- Strong problem-solving skills.
- Ability to keep abreast with the latest trends through research.
- Ability to work independently and as part of a team.
- Excellent standards of personal conduct.
- Thorough planning and organizing skills.
- Basic project management skills.
- Strong interpersonal skills.
- Strong Stakeholder networking management.
CLOSING DATE: 18 NOVEMBER 2025
Remote Work :
No
Employment Type :
Contract
The ChallengeThe Desktop Support Technician plays a critical role in providing desktop support hardware software and basic network diagnostics and troubleshooting to best facilitate a stable and reliable Information Technology infrastructure. The successful candidate is a tech- savvy problem solver ...
The Challenge
The Desktop Support Technician plays a critical role in providing desktop support hardware software and basic network diagnostics and troubleshooting to best facilitate a stable and reliable Information Technology infrastructure. The successful candidate is a tech- savvy problem solver with a passion for providing outstanding customer service being the first-line technical support to end-users via phone e-mail or in-person.
Qualifications :
Minimum Requirements for the position
- National IT Diploma (NQF Level 6)
- Code B Drivers License (manual transmission)
- Three (3) to Four (4) Years relevant IT experience
- A and/or Microsoft Technology Associate (MTA) / qualifications
- Microsoft Certified: Azure Fundamentals ITIL Framework (Added advantage).
- Microsoft Technology Associate (MTA): Windows Operating System Funda-mentals (Added Advantage).
- Exposure to an IT Service environment supporting end-user computing.
- Prior experience in a teamwork environment
Additional Information :
The Ideal Candidate
- Strong Analytical and diagnostic skills.
- Ability to handle confidential matters and always maintaining confidentiality.
- Proven written and oral communications skills.
- Results orientated with strong attention to detail.
- Strong problem-solving skills.
- Ability to keep abreast with the latest trends through research.
- Ability to work independently and as part of a team.
- Excellent standards of personal conduct.
- Thorough planning and organizing skills.
- Basic project management skills.
- Strong interpersonal skills.
- Strong Stakeholder networking management.
CLOSING DATE: 18 NOVEMBER 2025
Remote Work :
No
Employment Type :
Contract
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