TECHNICAL SUPPORT TECHNICIAN

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profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

The Challenge

The Desktop Support Technician plays a critical role in providing desktop support hardware software and basic network diagnostics and troubleshooting to best facilitate a stable and reliable Information Technology infrastructure. The successful candidate is a tech- savvy problem solver with a passion for providing outstanding customer service being the first-line technical support to end-users via phone e-mail or in-person.


Qualifications :

Minimum Requirements for the position

  • National IT Diploma (NQF Level 6)
  • Code B Drivers License (manual transmission)
  • Three (3) to Four (4) Years relevant IT experience
  • A and/or Microsoft Technology Associate (MTA) / qualifications
  • Microsoft Certified: Azure Fundamentals ITIL Framework (Added advantage).
  • Microsoft Technology Associate (MTA): Windows Operating System Funda-mentals (Added Advantage).
  • Exposure to an IT Service environment supporting end-user computing.
  • Prior experience in a teamwork environment

Additional Information :

The Ideal Candidate

  • Strong Analytical and diagnostic skills.
  • Ability to handle confidential matters and always maintaining confidentiality.
  • Proven written and oral communications skills.
  • Results orientated with strong attention to detail.
  • Strong problem-solving skills.
  • Ability to keep abreast with the latest trends through research.
  • Ability to work independently and as part of a team.
  • Excellent standards of personal conduct.
  • Thorough planning and organizing skills.
  • Basic project management skills.
  • Strong interpersonal skills.
  • Strong Stakeholder networking management.

CLOSING DATE: 18 NOVEMBER 2025


Remote Work :

No


Employment Type :

Contract

The ChallengeThe Desktop Support Technician plays a critical role in providing desktop support hardware software and basic network diagnostics and troubleshooting to best facilitate a stable and reliable Information Technology infrastructure. The successful candidate is a tech- savvy problem solver ...
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Key Skills

  • Dhcp
  • SQL
  • Active Directory
  • VOIP
  • VMware
  • Customer Service
  • Windows
  • Trouble Shooting
  • Java
  • VPN
  • Sharepiont
  • hardware
  • Dns
  • Technical Support
  • Software Applications

About Company

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Element Six, part of De Beers Group, is a global leader in the design, development and production of synthetic diamond and tungsten carbide supermaterials. With research and development facilities and manufacturing sites in the UK, Ireland, Germany, South Africa and the US, we have b ... View more

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