Customer Service Advisor Background Checking
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Job Location:
Nottingham - UK
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are recruiting for a crucial Customer Service Executive position within our Background Checking team based in our Nottingham office. You will be part of an important team within Experian and to promote both your customer service and administration skills and starting on a career path that offers fantastic career progression and learning opportunities.
Reporting into the Team Manager you will have excellent customer service skills which you will utilise to support our clients and candidates throughout their employment screening journey.
You will conduct several of the component parts of the employment screening process which will allow you to build your confidence and understanding of multiple screening methods including contacting clients candidates and referees by telephone email and live chat to gain required information.
Qualifications :
- Experience delivering an outstanding customer experience
- Experience working in a target environment
- Enthusiastic and motivated
- Manage confidential information
- Stay up to date with industry trends
- Preferable previous call center/live chat experience
Additional Information :
Our uniqueness is that we truly celebrate yours.
Benefits package includes:
- Hybrid working - Nottingham 2 days per week
- Great compensation package and discretionary bonus plan
- Core benefits include pension bupa healthcare sharesave scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
#LI-ST #LI-Hybrid
This is a hybrid remote/in-office role.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more
