Technical Specialist Health NZ
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Job Location:
Christchurch - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
05-11-2025
Vacancies:
1 Vacancy
Job Summary
We exist to create positive change for people and the planet. Join us and make a difference too!
Purpose of Position
To provide compliance and risk support to the Head of Health NZ Client Service Managers BSI ANZ Leadership team and throughout BSI ANZ
Key Responsibilities & Accountabilities
To peer review audit reports provide feedback to auditors and meet audit report timeframes
Provide technical assistance to BSI Group NZ
Ensure that external stakeholder requirements and BSI procedures are being met
Effective communication links are established and maintained in particular with MoH HealthCERT.
Responding to client requests for information in a timely and accurate manner to all relevant parties that mitigates risks.
Conducting Lead or Support auditing of health and disability services in accordance with any current requirements of our designation with the Ministry of Health 3rd party accreditation or with funders (i.e. ACC Health NZ etc.).
Implement changes required due to external and internal stakeholder requirements
Liaise with external stakeholders as required including managing appeals and complaints.
Assist in the competency approval process/induction of BSI auditors.
Ensure that there are sufficient resources to complete report reviews in specialist areas.
Develop audit schedules and support CSOs and auditors with the scope of the audits
Complete report reviews as required
Review sales proposals as required to ensure compliance with accreditation requirements
Review procedures and documentation as required
Undertake internal audits as required
Maintain nominal audit load to ensure currency of qualifications
Prepare and present technical information to Client Managers and other BSI employees/auditors
Prepare internal and external reports as required
Undertake Compliance projects as required
Other tasks as required related to the BSI ANZ business
Act as a brand Ambassador for BSI. This means acting ethically following company rules and promoting BSI services to clients so they are able to optimize business performance and Make Excellence a Habit.
To undertake ongoing training needs analysis and identify skills development for teams ensuring robust development plans are in place Monitoring and development of the DAA / Other auditor network
This includes:
Conducting peer quality review of audit reports and providing feedback to the BSI audit teams / network.
Attendance at MoH / DAA training days.
Design and delivery of auditor training days.
Maintaining BSIs auditor register.
Completion of individual annual performance reviews of the auditor network.
Ensuring ongoing competency of auditors through newsletters and teleconferences.
Preparing new auditors with appropriate induction programmes and competencies.
Continually monitor auditor competency and provide further training as needed
Key Dimensions
Develop and maintain internal and external relationships
Complete assigned tasks within KPI timeframes
Provide reports to the Head of Health in a timely manner
Knowledge / Skills / Abilities
At least three (3) years experience as a Health and Human Services or management systems client manager/lead auditor.
Are a registered nurse with at least two years clinical management experience.
Experience in preparing high-quality written documentation
Demonstrated understanding of the New Zealand Safety Act certification framework
Computer-literate and able to manage multiple files records and backup processes
Highly organized with a proven ability to manage several projects at any given time
Familiar with the principles of te o tiriti o Waitangi
An enthusiastic and committed team player
A good communicator who can liaise with and influence a wide audience including employees external groups and committees.
Be self-motivated flexible and have excellent time management/planning skills
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society building trust and enhancing lives.
Today BSI partners with more than 77500 clients in 195 countries and engages with a 15000 strong global community of experts industry and consumer groups organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive aerospace built environment food and retail and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity Agility and Collaboration BSI provides organizations with the confidence to grow by partnering with them to tackle societys critical issues from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Required Experience:
IC
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
About Company
Discover BSI Group United Kingdom, the global leader in standards and certification, helping businesses improve performance and achieve excellence. Accelerating Progress Towards a Sustainable World.
