Customer Support Specialist Sofia, Bulgaria

Munich - Germany

Monthly Salary: Not Disclosed

Posted on: 05-11-2025

Vacancies: 1 Vacancy

Job Summary

Were Hiring: Customer Support Specialist (Dutch English) - Sofia Bulgaria

Are you fluent in Dutch and English and passionate about helping people Join our team in Sofia as a Customer Support Specialist where youll assist users of a global brand and ensure an outstanding service experience in a fast-paced multicultural environment.

In this on-site role youll handle customer inquiries via phone email and chat providing timely and professional support on a variety of topics such as account issues product information and troubleshooting.

Location: Sofia Bulgaria (On-site)
Languages: Dutch (C2) & English (B2)
Role Type: Full-time
Schedule: Monday-Friday 10:00-19:00
Training: 3 weeks on-site
Relocation Support Provided
EU Passport Required

What Youll Do:

Respond to customer inquiries via phone email and chat
Provide accurate information and resolve customer issues efficiently
Support users with account management orders or product-related questions
Document interactions using internal systems and tools
Escalate complex cases when necessary
Deliver service excellence while meeting performance KPIs

Why Join Us:

Be part of a respected international customer service team
Grow professionally in a structured and supportive environment
Receive paid training and continuous development
Work in a modern office in Sofia with relocation support
Join a mission-driven company focused on quality service and innovation

Start your journey with us and make every customer interaction count!
Contact:

Were Hiring: Customer Support Specialist (Dutch English) - Sofia Bulgaria Are you fluent in Dutch and English and passionate about helping people Join our team in Sofia as a Customer Support Specialist where youll assist users of a global brand and ensure an outstanding service experience in a fas...