Digital Leader

Fedoriv Digital Leader / CX Director

About Fedoriv

Fedoriv is a creative business transformation company. We help brands grow through strategy creativity and technology. For over 15 years weve been designing meaningful experiences and ecosystems that connect businesses and people.

Our clients includeNova Poshta Rozetka Done Bukovel Ukravit Jome Computools Pawwerand other ambitious brands that trust us to build their next chapter.

We are now looking for a Digital Leader / CX Director a builder strategist and product-minded leader who can own Fedorivs digital direction and transform our clients digital experiences into tangible business growth.

Mission

To lead and scale Fedorivs Digital Unit into a high-performing innovation-driven business that builds meaningful digital products websites platforms and experiences that transform how brands and customers connect.

Key Responsibilities

Strategic Leadership

• Define and evolve the digital strategy of Fedoriv Group in alignment with overall business goals.

• Identify and design new digital product opportunities leading the units transformation into a strategic business driver.

• Drive innovation through AI data and experimentation introducing new methods and technologies into client and internal projects.

Client Partnership

• Act as a trusted strategic partner to C-level clients.

• Lead high-stakes conversations about digital vision performance and ROI.

• Defend bold ideas with logic and empathy and turn them into results.

Product & Experience Leadership

• Lead the creation of customer-centric digital ecosystems from UX research to final product delivery.

• Combine aesthetic excellence with measurable performance.

• Ensure every project connects design business and technology seamlessly.

Team Leadership

• Build and inspire a high-performing team of UX/CX designers strategists and product thinkers.

• Set clear goals manage workloads and create space for growth and autonomy.

• Foster Fedorivs culture of curiosity ownership and creative bravery.

Financial & Operational Leadership

• Take full P&L ownership of the digital unit.

• Ensure profitable delivery healthy billing and efficient team utilization.

• Establish predictable processes performance tracking and quality control.

Requirements

Experience & Expertise

• 710 years in digital product UX/CX or digital transformation roles.

• Proven record in building and scaling complex digital ecosystems (web mobile CX platforms).

• Experience managing a digital or product team with direct P&L accountability.

• Background in agencies startups or tech-driven businesses.

• Strong understanding of customer journey mapping UX processes and data-driven design.

• Familiarity with AI tools analytics and performance optimization frameworks.

Soft Skills & Mindset

• Entrepreneurial and hands-on able to turn ideas into working solutions fast.

• Strategic thinker with a builders energy and founders mindset.

• High emotional intelligence and resilience under pressure.

• Confident communicator who thrives in client-facing situations.

• B2 English level

What We Offer

• Full ownership of the Digital Unit: vision team and execution.

• Real influence your work directly impacts top-tier brands.

• 30 paid vacation days per year Paid sick leaves.

• Health insurance after trial period.

• Extra agency-wide vacation days in winter and spring.

• Performance-based bonuses.

• Hybrid flexibility (Kyiv)

Culture & Values

• Impact:We create work that changes businesses and industries.

• Growth:We stay curious experiment and learn fast.

• Quality:Every detail matters from pixels to performance.

• Partnership:We build trust through transparency and results.

• Challenge Accepted: We move fast solve hard problems and dont settle.

If youre a digital leader with vision drive and hunger to build lets talk.
Apply now and help us shape the future of digital transformation at Fedoriv.