Field Services Technician Chesapeake, VA (Secret)
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Job Location:
Chesapeake, VA - USA
Monthly Salary:
$ 61600 - 129300
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site
Field Services Technician
LocationChesapeake Virginia
Job Category: Engineering and Technical Support
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 75%
Type of Travel: Outside Continental US
The proposed salary range for this position is: $61600-$129300
The Opportunity:
The company is seeking a Field Services Technician who will be responsible for providing customer support through the performance of on-site product/solution installation and sustainment. This includes overseeing and/or performing any necessary diagnoses and troubleshooting of software systems. Checks out and approves the operational quality of solution components. Instructs customers in the operation and maintenance of the solution. Serves as the company liaison with the customer on administrative and technical matters for assigned projects. Interprets customers needs defines next steps and clarifies the assignment of responsibility for problem resolution as needed. Includes any aspect of field support and is not limited to system hardware software network and other technical infrastructure components.
Responsibilities:
Support the Military Sealift Command (MSC) Afloat business systems. Responsible for installing configuring and updating MSC business system application software onboard MSC ships using systems operational procedures to ensure appropriate functioning of software or system functional specifications. Analyzes troubleshoots and resolves issues related to the installation and configuration of application software. The candidate will also be responsible for creating software installation documentation related to the installation and post-installation operational/functional testing. Be able to perform application upgrades patching and updates to maintain cybersecurity compliance and software optimization. Be able to collaborate with developers network engineers and other technicians for software performance optimization and system integration on different networks. Have good communication skills to liaise with and support customers and software users. The ideal candidate is willing to travel internationally. Software installation will be onboard ships.
Qualifications:
Required:
- Bachelors degree in Computer Science Computer Information Systems or other relevant degree fields.
- U.S. Citizen with a minimum Secret Clearance
- Possess one of the following certifications
- CertNexus or Logical Operations Inc: CFR.
- Cisco: CCNA-Security CCNP-Security or SCYBER.
- CompTIA: A CE CASP CE Cloud CE CySA Network CE PenTest or Security CE.
- EC-Council: CEH CCISO CHFI or CND.
- GIAC: GCIA GCED GCFA GCIH GICSP GSEC GSLC or GSNA.
- (ISC)2: CISSP CSSLP CAP ISSAP ISSEP ISSMP SSCP CCSP or HCISPP. (ISACA): CISM or CISA.
Desired:
- Security Network experience with virtual servers
Required Experience:
IC
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
About Company
VetJobs & Military Spouse Jobs works with our employer partners to source, screen, and move qualified talent to the desktops of the Hiring Managers. Application is a two-step process, so please be patient with the team. When you submit to a position on our site your information will ... View more
