Business Intelligence & Product Insights Analyst

As the Business Intelligence & Product Insights Analyst you will play a pivotal role in transforming healthcare and operational data into insights that fuel product innovation client success and organizational growth.

You will work directly with MEDFARs cofounders (CEO and CPTO) and collaborate with leaders across Product Systems Finance Sales and Onboarding to ensure that every decision from product design to client billing is informed by accurate timely and actionable data.

Your mission is to architect the next generation of Sisense dashboards that power both customer-facing analytics and internal operational intelligence. You will synthesize complex data sources uncover user and business trends and deliver insights that strengthen product adoption optimize client operations and enhance revenue reporting accuracy.

Youll have the support of MEDFARs Data Governance team including a dedicated data engineer as you help shape a unified analytics environment thats more powerful intuitive and impactful.

What Youll Do
Dashboard Architecture & Delivery

• Design build and maintain Sisense dashboards that serve both client needs and internal operational insights for product and business reporting.
• Translate stakeholder requirements into cohesive scalable Sisense solutions that are accurate efficient and visually clear.
• Continuously refine existing dashboards and analytics structures to create a next-generation framework that is simpler to use faster to load and easier to maintain.
• Collaborate with the data governance team to optimize data queries and visualization logic to ensure the highest performance and reliability.

Cross-Functional Collaboration

• Work closely with Product Systems Finance Sales and Onboarding teams to connect product usage data with operational and commercial metrics.
• Develop reporting frameworks that ensure usage and activation data align with client contracts and revenue reporting.
• Partner with Product and UX teams to interpret user behavior measure feature adoption and guide product roadmap decisions.
• Collaborate with commercial and operational teams to deliver dashboards supporting marketing performance sales effectiveness and onboarding visibility.

Data Strategy & Analytics

• Collaborate with the data governance team to optimize SQL queries and warehouse extractors to support BI pipelines efficiently.
• Apply solid statistical reasoning to validate hypotheses evaluate trends and quantify the impact of business and product decisions.
• Ensure adherence to MEDFARs data governance standards for quality consistency and compliance (including healthcare regulations).

Client Engagement

• Collaborate with clients to ensure dashboards function seamlessly in their environments and deliver the insights they need.
• Provide expert guidance and troubleshooting to help clients interpret their data effectively.
• Act as MEDFARs internal and external Sisense authority promoting best practices for usability scalability and maintenance.

Qualifications :

• Bachelors degree in Statistics Data Science Computer Science Mathematics or a related field.
• 3 years of experience in data analytics business intelligence or product insights.
• Proficient in Sisense (experience building Sisense dashboards is a strong asset).
• Familiar in SQL and familiar with data warehousing modeling ETL processes cubes and extractors.
• Strong understanding of statistical concepts and data interpretation.
• Comfortable working across multiple business functions and communicating with both technical and non-technical stakeholders.
• Highly organized analytical and curious you turn data into actionable stories.
• Bilingual (French and English) with strong English proficiency required.

Nice-to-Haves

• Experience in healthcare technology EHR systems or SaaS analytics.
• Familiarity with usage-based reporting and financial reconciliation.
• Exposure to data governance or cross-system integration initiatives.

Additional Information :

Why join MEDFAR (QC & BC)

Joining the ranks of MEDFAR means working in a dynamic environment where trust innovation quality and client success guide our days. At MEDFAR we promote efficiency and excellence in healthcare by offering the most efficient electronic medical record (EMR) on the market.

• Remote-work enabled
• Entrepreneurial culture.
• Generous group insurance coverage.
• Flexible hours (work-life balance).
• Paid time-off offered during Christmas (the equivalent of one week).
• Social and sports activities (currently suspended due to the pandemic)..
• Dynamic and multicultural work environment.
• Our office in Montreal (QC) is accessible by public transit and is a short walk from Peel and Bonaventure metro stations.

With offices around the world fluency in both French and English is a must at MEDFAR. Because of the need to communicate with colleagues and/or customers in other provinces or countries bilingualism enables us to communicate in both languages while promoting the use of French. 

At MEDFAR we value diversity equity and inclusion within our team. We are committed to providing a work environment where every individual feels respected and supported regardless of their background identity or part of our commitment to a fair and inclusive recruitment process we offer accommodation to candidates who request it. If you need accommodation during your interview please let us know so that we can provide you with an adapted experience.

MEDFAR has voluntarily subscribed to an Equal Employment Opportunity Program (EEOP). We encourage applications from women visible minorities ethnic minorities aboriginal peoples and people with disabilities. When applying we invite you to complete this section which enables us to implement our Equal Employment Opportunity Program (EEOP). Self-identification is not compulsory but may enable you to benefit from hiring or promotion measures if you have the skills required for the job.

To better understand the self-identification process please consult this guide.

Remote Work :

No

Employment Type :

Full-time