Director, Labor & Employee Relations North & Central America

As the Director Labor & Employee Relations North & Central America for Raffles and Fairmont Hotels & Resorts you will play a pivotal role in cultivating a culture of positive labor and employee relations across the region. Supporting the VP People & Culture you will develop strategies tools and resources that empower People & Culture teams to manage employee and labor relations matters effectively and in alignment with the companys values and brand culture.

Key Responsibilities

Culture Cultivation

• Champion and reinforce Raffles and Fairmonts brand culture values and core beliefs across all organizational levels.
• Foster an inclusive supportive work environment where employees feel empowered engaged and valued.
• Partner with senior leadership to drive cultural initiatives that enhance morale satisfaction and overall well-being.

Labor Relations

• Provide strategic direction and guidance for collective bargaining agreement renewals including pre-bargaining preparation objective setting and negotiation strategies.
• Lead and support labor relations in both union and non-union properties ensuring a positive and compliant work environment.
• Advise property leadership on grievances arbitrations organizational changes and corrective action processes.
• Develop learning tools costing models and pre-/post-bargaining resources to strengthen labor relations capabilities across leadership teams.
• Build and maintain productive relationships with union representatives and other key labor constituencies.
• Stay current on emerging labor relations trends legislation and best practices through participation in industry associations and collaboration with legal and HR peers.
• Ensure compliance with all applicable federal state and local labor laws.
• Design and deliver labor relations training programs across all organizational levels.
• Proactively manage all Collective Bargaining Agreements in alignment with company values and goals.

Leadership

• Execute the Raffles and Fairmont People & Culture strategy aligning with overall business objectives and core values.
• Provide leadership and guidance to the New York corporate office and regional teams to foster a positive and high-performance culture.
• Lead onboarding initiatives for all new hires within the corporate New York office.

Qualifications :

• Bachelors degree in human resources Labor/Industrial Relations Business Administration or a related field.
• 5 years of progressive HR management experience with a strong focus on labor and employee relations.
• Proven leadership experience in luxury hospitality or a comparable industry.
• Demonstrated expertise in collective bargaining and union negotiations.
• Strategic thinker with the ability to translate business goals into actionable labor and employee relations strategies.
• Exceptional relationship-building communication and problem-solving skills.
• Strong business acumen and the ability to manage multiple priorities effectively.
• Willingness and ability to travel as required.

Additional Information :

Location: Office based New York NY

Salary: $225000 $250000 

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time