Sales Operations Analyst
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Job Summary
Were looking for a Sales Operations Analyst to join our UK&I team. This key role supports our commercial teams by improving operational efficiency ensuring data accuracy and delivering performance insights. Reporting to the Global Operations & Analytics Manager youll help implement global strategies locally with a focus on CRM optimisation automation and data-driven decision-making.
What youll do:
Sales Operations & Enablement
- Support daily sales operations including case management delivery workflows and CRM troubleshooting.
- Resolve issues quickly to minimise disruption.
- Drive process improvements and support training to enhance tool adoption.
CRM & Process Excellence
- Maintain accurate data in Salesforce CRM and CPQ systems.
- Support process rollouts with clear documentation and communication.
- Collaborate globally to ensure consistency and best practices.
Automation & AI Integration
- Identify opportunities to automate tasks and streamline workflows.
- Use AI tools to improve forecasting lead scoring and reporting.
- Work with global teams to implement scalable automation solutions.
Commercial Governance
- Support pricing governance and policy compliance.
- Assist with internal audits and identify areas for training or improvement.
Analytics & Reporting
- Deliver timely reports on sales performance forecasting and pipeline health.
- Maintain dashboards that provide actionable insights.
- Respond to ad hoc analysis requests from cross-functional teams.
Collaboration
- Partner with Sales Product Finance and Tech teams to support strategic goals.
- Act as a bridge between UK&I and global operations to ensure regional needs are met.
Qualifications :
- Bachelors degree (Preferable but not essential)
- Experience in an analytics or operations role
- Knowledge of Microsoft Power BI & Tableau
- Strong problem solving and analytical skills
- Exemplifies initiative integrity and strives for continuous improvement and learning
Additional Information :
Benefits package includes:
- Hybrid working - 2 days in the office
- Great compensation package and discretionary bonus plan
- Core benefits include pension bupa healthcare sharesave scheme and more!
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can also purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Grade: F/EB10
#LI-ST1 #LI-Hybrid
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Microsoft Access
- Power BI
- Pivot tables
- Analysis Skills
- Microsoft Powerpoint
- Retail Link
- Salesforce
- Microsoft Excel
- Sales Analysis
- CRM Software
- Data Analysis Skills
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more
