Croatian-speaking Customer Service
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Job Location:
Monthly Salary:
Posted on:
04-11-2025
Vacancies:
1 Vacancy
Job Summary
Job Details
Position: Customer Service Agent (Croatian Market)
Location: Athens Greece available onsite or remote
Start Dates: 22 December 1 January or 30 January
Shift: Rotational 8-hour shifts between 09:00 and 19:00
Work Schedule: 40 hours per week (5 days/week)
Contract Type: Permanent
Monthly Salary: gross
Salary Structure: Paid over 14 months per year
Additional Compensation & Benefits:
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2 extra salaries (Summer & Easter bonuses)
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Christmas bonus included
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Meal allowance provided
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3 weeks of fully paid hotel accommodation upon arrival
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300 relocation bonus
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Full assistance with legal hiring documents and local registration
About the Role
Join our team as a Croatian-speaking Customer Service Agent based in Athens or working remotely within Greece. Youll be part of a friendly international team dedicated to helping travelers and accommodation partners enjoy smoother happier experiences every day.
Responsibilities:
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Handle incoming calls chats and emails from customers and partners
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Research and resolve inquiries efficiently and accurately
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Support partners with room rate and availability questions
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Provide information using internal systems and tools
What You Bring
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Fluent in Croatian and English
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At least 6 months of experience in customer service hospitality retail or F&B
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Excellent communication and multitasking skills
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Comfortable with computers and online systems
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Resident of Greece or willing to relocate with company support
What You Can Expect
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Supportive and approachable leadership
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A diverse inclusive and community-focused environment
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Ongoing learning and career development opportunities
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25 days of annual leave per year
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
