Digital Technology Lead, Human-Centered Excellence

Make your mark for patients

We are looking for a Digital Technology Lead Human-Centered Excellence passionate about shaping user-focused digital excellence through innovative technology to join our DT Experience & Product Services team at UCB headquarters in Anderlecht Belgium (hybrid working two days per week onsite)

About the Role

You will play a pivotal role in ensuring that digital solutions are designed and adopted with people at the center. You will lead the integration of human-centered design principles across UCB collaborating with digital technology teams to deliver impactful inclusive and seamless digital experiences within our evolving tech landscape advancing the foundations weve established in agentic experiences while laying the groundwork for future opportunities.

Who Youll Work With

You will be working in a team that reimagines how people engage with technology leading the way in creating seamless trustworthy and impactful digital experiences. You will be in a global cross-functional team where you will collaborate with UX designers software engineers product managers AI solution leads and digital technology partners.

What Youll Do

• Champion human-centered design across digital initiatives for seamless impactful people-first experiences
• Develop and promote frameworks guiding human-centered digital practices across teams
• Advance agentic and generative AI foundations by shaping and applying responsible AI principles in partnership with AI colleagues
• Lead co-creation through workshops and collaborative design with stakeholders
• Lead user research journey mapping UX/UI audits A/B testing and rapid prototyping in Figma
• With your team mentor and inspire colleagues to grow human-centered design excellence and UX maturity

Interested For this role were looking for the following education experience and skills

• Bachelors degree in relevant discipline (human computer interaction industrial design UX design ...)

• Between 6 and 10 years of experience in UX or human-centered design digital transformation or related field
• Proven experience and passion for shaping UX strategy and leading research prototyping and agile design. Proven experience working with Figma
• Curiosity and experience with agentic and generative AI and responsible technology adoption
• Strong advisory and communication skills to guide and inspire teams and stakeholders
• Experience in pharmaceutical or regulated environments is a plus

Are you ready to go beyond to create value and make your mark for patients If this sounds like you then we would love to hear from you!

About us
UCB is a global biopharmaceutical company focusing on neurology and immunology. We are over 9.000 people in all four corners of the globe inspired by patients and driven by science.

Why work with us
At UCB we dont just complete tasks we create value. We arent afraid to push forward collaborate and innovate to make our mark for patients. We have a caring supportive culture where everyone feels included respected and has equal opportunities to do their best work. We go beyond to create value for our patients and always with a human focus whether thats on our patients our employees or our planet. Working for us you will discover a place where you can grow and have the freedom to carve your own career path to achieve your full potential.

At UCB weve embraced a hybrid-first approach to work bringing teams together in local hubs to foster collaborative curiosity. Unless expressly stated in the description or precluded by the nature of the position roles are hybrid with 40% of your time spent in the office.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.