ServiceNow Engineer

About us Mō mātou

ACC exists to support people -we help prevent injuries and get New Zealanders and visitors back to everyday life if theyve had an accident.

You can find more about ACC and the work we dohere.

About the role Mō te tūranga mahi

Were seeking a dedicated ServiceNow Engineer to join our dynamic this role youll be responsible for designing developing configuring and maintaining applications and workflows on our growing ServiceNow platform with a strong focus on ITSM modules such as Incident Problem and Change Management. While Wellington is preferred were open to candidates based in Aucklandlocation.

Youll work across a complex environment that also includes ITOM and multiple integrations helping us deliver seamless fit-for-purpose digital services. Your work will directly support ACCs mission to keep Kiwis safe and supported by enabling efficient transparent and customer-focused service delivery.

This is a great opportunity to apply your technical expertise collaborate with cross-functional teams and contribute to meaningful outcomes for people across Aotearoa.

About youMōu

We value potential and growth over perfection. If you meet some of the criteria and youre enthusiastic about learning and contributing we want to hear from you!

We encourage you to apply if you:

• Have hands-on experience as a ServiceNow Developer particularly with ITSM modules like Incident Problem and Change Management.
• Are confident working with Flow Designer Studio IDE Update Sets and CI/CD frameworks.
• Have experience integrating ServiceNow with other platforms (e.g. monitoring alerting automation tools).
• Understand ServiceNow data models and platform best practices and can apply them to scalable solutions.
• Are a strong communicator and problem solver who thrives in a fast-paced collaborative environment.
• Are passionate about delivering high-quality ServiceNow solutions that improve customer experience and business outcomes.
• Youll bring a growth mindset technical curiosity and a genuine interest in making a difference for Kiwis through smart user-focused digital services.

Working at ACC Mō ACC

At ACC we embrace the rich tapestry of Aotearoa New Zealands cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers and we encourage applications from individuals of all backgrounds ethnicity national origin gender identity age and those with diverse abilities. It is important to us that people are free to be themselves at work.

Here are some ways we encourage that:

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.

The appointing salary for this role will sit between $101287 and $131077 plus your additional 9% superannuation contribution.ACC offer a comprehensive benefits package including an advantageous superannuation scheme with features like 0% contribution required by you optional life and income protection insurance and the flexibility to change to a locked plan at any time ensuring your financial security now and in retirement.

How to applyMe pēhea te tuku tono

Please attach your CV and cover letter telling us why you would be a great fit and what strengths you would bring to the role.

Applications will run through to 5pm Monday 17th November 2025 however please note that if an ideal candidate is found during this time we will move forward with screening and interviewing sooner.

Applications can only be accepted when submitted through our ACC Career Website. If you encounter accessibility issues when submitting your application or if you have any pātai (questions) about the role please email