Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for providing customer service while completing ticket and monetary transactions related to parking by providing safe efficient and appropriate access to and egress from parking ramps.Qualifications
Collects tickets validates and accepts cash for parking fees
-Balances revenue to cashier reports and reports any discrepancies (lost tickets gate malfunctions cash shortages etc.).
-Monitors cars parking in the lot.
-Reports incidents of vandalism or other disturbances to the Police Department.
-Assists motorists with disabled vehicles.
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree
No
Licenses and Credentials
Experience
Customer Service Experience 1-2 years required and Money Management Experience 1-2 years required
Knowledge Skills and Abilities
- Familiar with money management processes.
- Good communication and interpersonal skills.
- Excellent customer service skills.
- Basic math skills.
- Ability to exert light physical effort in sedentary to light work typically involving lifting carrying pushing and pulling.
- Repetitive standing and sitting in a cashiers booth for 8 hours and extended periods of time.
Additional Job Details (if applicable)
Remote Type
Work Location
Pay Range
$27.40 - $39.90/HourlyGrade
6EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.