Workplace Assistant

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Workplace Assistant

Summary

To provide administrative and front of house support duties in accordance with company policies & procedures and in keeping with Account Management requirements. Assist in the achievement of the Key Performance Indicators and operational targets for the site and perform duties with integrity & diligence in a professional manner.

MAJOR ACTIVITIES AND RESPONSIBLITIES:

1. Receive inform and guide visitors including co-ordination with Gartner employees. Coordinate and distribute refreshments where applicable.

2. Acts collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation in supervised area

3. Demonstrate leadership responsiveness and creativity in finding solutions for service delivery within managed area.

4. Ensures delivery of committed services and overall satisfaction with Jones Lang LaSalle performance.

5. Ensure appropriate follow-up with customers

6. Read and understands the applicable Service Level Agreements helps achieve the Key Performance Indicators and scores favorably on the Gartner satisfaction surveys.

7. Maintain conference room booking schedules to maximize efficient use of space.

8. Responsible for maintaining all contacts list including 3rd party service providers / contractors.

9. Responsible for management maintenance and upkeep of the office and reception areas ensuring it is always presentable.

10. Assist in the generation of work requests/payment approvals on behalf of the facilities management team.

11. Aid in general administrative activities and any other duties as assigned by Senior Facilities Management team.

12. Assist in mailroom and associated functions including assistance to mail service and couriers.

13. Participate as a key team member in responses to emergency situations.

14. Assist with arranging of cover during periods of annual leave.

15. Coordinate and assist Gartner with local office events.

16. Assist in performing other duties.

MINIMUM BACKGROUND REQUIREMENTS:

Education & Experience:

High / Secondary school pass in English & Maths or 1 years related experience in a similar position encompassing administrative tasks and customer interaction.

Good written & oral communication skills well-organized and with a demonstrated ability to co-ordinate prioritize and manage under pressure

Skills:

Sound inter-personal / communications skills. Need be a team player with Gartner-facing capabilities enthusiasm and willingness to learn / take responsibility. Strong PC

literacy and proven ability to manage daily activities using various systems including the internet e-mail functions

Environmental Conditions:

Environmental conditions will be based on the job being performed and work will take place in an office setting.

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Location:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table! If you require any changes to the application process please email or call 44(0) to contact one of our team members to discuss how to best support you throughout the process. Please note the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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