Service Quality Engineer
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title
Service Quality EngineerJob Description
As a Service Quality Engineer youll be the first point of contact for all service quality matters assure key quality processes deliverables are compliant with industry standards analyze service metrics create and lead continues improvement projects.
Your role:
- Collaborate with cross functional business and quality groups to ensure patient safety and quality requirements are met in all CT products
- Review and provide quality inputs for service deliverables in NPI projects and LCM sustain projects
- Perform as an expert on quality of service process deliverables and assure all deliverables are compliance
- Analyzes service and markets metrics and performance indicators preparing detailed reports that highlight trends deviations and areas for improvement
- Assure filed work instructions are adequate and compliant
- Lead cross functional projects and collaborate with markets quality and service functions to create continuance improvement
Youre the right fit if:
- Bachelors / Masters degree in a relevant field industrial eng. quality assurance etc.
- Minimum 3 years of experience in Production/design Quality Engineering in a highly regulated environments/industries such as Medical Device Pharma Automotive
- Experience in change management process service and post market activities
- Fluency in English
- Work in global environment
- High analytic capabilities including performance of data analysis
- Experience working on finished Medical Device - Advantage
- Experience in NPI projects-Advantage
- Experience working directly with customers- Advantage
*This position isnt open for relocation.
How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the companys facilities.
Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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Key Skills
- Debugging
- Computer Networking
- ConnectWise
- PKI
- PowerShell
- Windows
- C#
- Automotive Diagnostics
- Medical Imaging
- Azure
- Technical Support
- Troubleshooting
About Company
Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more
