Country Head of Admissions Greece
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
Position at Ekpaideftiria O Platon M.A.E.
Country Head of Admissions Greece
Purpose of Role
The Country Head of Admissions - Greece is responsible for driving student enrolment and retention across all schools within Greece. The focus is on operational execution achieving ambitious country-level targets enhancing the customer experience and developing targeted country-specific B2B strategies. This position requires strong leadership deep market knowledge and a data-driven approach to performance management.
Key Responsibilities
- Country-Level Performance & Execution:
- Develop and execute country-specific admissions and retention plans driving significant enrolment growth and retention targets for all schools in the territory.
- Ensure consistent implementation and adherence to ISPs best-practice admissions processes across all schools holding them accountable for outcomes.
- Optimise the end-to-end customer experience within the country focusing on delivering a concierge-level service and improving satisfaction metrics.
- Collaborate in the finalization of the country MAR plans in collaboration with Marketing Team and performance KPIs delivering on qualified lead conversion and retention percentages.
- Direct Team Leadership & School Partnerships:
- Lead mentor and develop all admissions and retention teams ensuring strong collaboration with school leadership and alignment of admissions strategy with operations.
- Oversee training performance and continuous improvement through regular school visits and hands-on support.
- Country-Specific B2B & Market Development:
- Develop and execute a detailed country-specific B2B strategy to identify cultivate and manage strategic partnerships (corporations embassies relocation services educational consultants) driving new student enrolments.
- Create tailored B2B sales materials and initiatives track partnership performance and ensure ROI for country enrolment goals.
- Drive faster overseas student enrolments through targeted B2B and agent network collaboration.
- Data Management & Reporting:
- Oversee accurate CRM/MIS data management and deliver timely data-driven performance reports and insights to regional leadership.
- Collaborate with Finance to set and achieve realistic ambitious country enrolment targets.
- Governance Compliance & Customer Experience:
- Ensure adherence to country regulations (e.g. GDPR) and ISP policies across all admissions activities within the country.
- Manage country-level parent complaints and feedback effectively ensuring timely resolution.
- Uphold ISPs reputation and deliver a consistently excellent customer service experience at school admissions touchpoints.
Skills Qualifications and Experience
- Proven senior leadership experience in admissions/recruitment with a strong focus on country-level operations and team management.
- Demonstrated success in achieving enrolment growth and retention targets.
- Direct experience managing admissions teams including school-based staff.
- In-depth understanding of the local market B2B partnerships admissions processes CRM and data analytics.
- Excellent relationship-building skills with school leaders and external partners.
- Fluency in English and the primary language of the designated country is essential.
ISP Principles
Begin with our children and students. Our children and students are at the heart of what we do. Simply their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.
Treat everyone with care and respect. We look after one another embrace similarities and differences and promote the well-being of self and others.
Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
Are financially responsible. We make financial choices carefully based on the needs of the children students and our schools.
Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.
ISP Commitment to Safeguarding Principles
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All post holders are subject to appropriate vetting procedures including an online due diligence search references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years employment history.
ISP Commitment to Diversity Equity Inclusion and Belonging
ISP is committed to strengthening our inclusive culture by identifying hiring developing and retaining high-performing teammates regardless of gender ethnicity sexual orientation and gender expression age disability status neurodivergence socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
Required Experience:
Director
Key Skills
- Marketing & Promotions
- Attorney At Law
- Jni
- Airlines
- Art
About Company
We are here to help our schools. We want them to get better. The best people to run our schools are the people in our schools. We call our way of working the ISP Framework. Our main role is as a critical friend and advisor to our schools. ISP was founded by an experienced team of com ... View more
