Sales Account Manager (Spanish Market) | TheFork

Barcelona - Spain

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Join our Movement and Champion Restaurant Culture!

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe we connect the broadest community of loyal diners with the worlds favorite restaurants. Powered by innovation and a deep passion for the restaurant industry we create unique dining experiences across 11 countries.

Were part of the Tripadvisor Group and proud to be building a diverse people-first culture where respect ownership growth and better together values thrive.
If youre passionate about food technology and making a real impact your seat at the table is ready.

Discover life at TheFork

And to do so we are seeking for amazing people to join our Customer Success Team as a Sales Account Manager. The focus of the Customer Success team is to engage with our customers with the goal of growing our business through the selling of products to improve revenues.

As a Sales Account Manager you will make outbound calls to our customers to present them solutions for their business support them in their decisions and advise them on the right ways to grow their business with the help of TheFork solutions. This will be an opportunity for you to use your selling skills and to make restaurants owner happy!

What you will do:

Make outbound to our current customers to present them solutions for their business to ensure they will generate significantly more revenue with TheFork month over month
Support mainly through email and phone our Restaurants customers and help them with their positioning strategy revenue management and online marketing
Selling upselling and retaining products and customers
Be the primary point of contact and build long-term relationships with customers
Ensure the support and training to use our tools

Your KPIs will include (but will not be limited to) and are subject to change based on business needs:

Products sold and maintained across your portfolio (this will be your main task!)
Leverage the usage of TheFork tools so restaurants are more engaged with customers and bookings
Number and quality of restaurants participating in TheFork Festivals

Which should be your main competences:

Sales Oriented
Customer orientation
Emphatic
Communication skills
Dynamic and perseverant person
Oriented results
Good attitude is very important.

Who are you:

Experience in pitching and selling promotions/deals/flash sales
Experience in dealing with a high number (45-50) of outbound and inbound calls and portfolios with numerous accounts (from 500 to 800)

Plus requirements:

Experience as sales representative or sales account manager
Experience with a restaurant is a must.
Experience in e-commerce is a must.

Native Spanish and High English is a must.

What we offer you

An awesome team (not everybody like our jokes but we try our best)

A Permanent contract (that can be useful in life)

Flexible working environment (2 days home office per week)

Competitive fixed salary bonus and equity (yes equity!)

Lunch vouchers available for each working day (because yes we like to try our best restaurants)

International teams - More than 30 nationalities and 16 offices worldwide

Highly inclusive working environment

Lifestyle benefits that can be used to reimburse physical leisure activities family support travel etc

Continuous learning and development programs

Free access to the Calm app

A program dedicated to help you have the best work/life balance

Health insurance fully covered by the company

Life Insurance and Disability at no cost to the employee

Amazing offices with dining coffee point on each floor and leisure area

Team building events (we love karaoke. A lot. A lot.)

If you are the right person and you are thrilled to join TheFork dont miss this chance and apply.. we are waiting for you!

We believe that we are better together and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability age socio-economic & cultural background ethnicity faith gender gender expression gender identity ideology national origin race sexual orientation marital status or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork we want you to bring us your unique perspectives and experiences so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application interview or participation in the selection process due to health conditions or disability please direct your inquiries to Our HR team will review the request and respond accordingly

#LI-AD2

Required Experience:

Manager

Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe we connect the broadest community of loyal diners with the worlds favorite restaurants. Powered by innovation and a deep...