Patient Registration Specialist IP Clinic

West Des Moines, IA - USA

Monthly Salary: Not Disclosed

Posted on: 03-11-2025

Vacancies: 1 Vacancy

Department:

Administrative Support

Job Summary

As a Patient Registration Specialist in our Interventional Physiatry Clinic you will be responsible for greeting patients upon arrival assisting patients with the check in process and ensuring necessary paperwork is completed prior to appointment. You will play a key role in creating a welcoming environment and maintaining confidential communication with our patients. To thrive in this role you may have prior experience in a medical front office position and a passion for patient well-being. This is a full-time opportunity Monday - Friday with the hours of 7:30AM - 4:30PM.

Our Interventional Physiatry patients are hurting and may not be super pleasant yet are grateful for the service we provide. You are curious in your interactions with patients and listen to their concerns related to their appointment to make sure they are pointed in the right direction.

Heres what you can expect:

Assisting patients with the check-in process for our Interventional Physiatry Clinic. This may include gathering demographic information insurance information providing necessary paperwork and processing of patient documentation.
Communicating with patients that may not be pleasant at time yet are grateful for our guidance and assistance in getting them back to living. Majority of communication will occur in-person yet may also occur via the phone.
You may be sitting at a desk for extended periods of time that may seem unnatural.
Opportunity to work within a small team that include administrative and clinical staff members to ensure patients receive quality care.

What Were Looking For:

Calm and curious. Ability to communicate calmly with patients with a warm and professional attitude while being curious utilizing listening skills asking clarifying questions and avoiding interrupting patients.
Multi-tasker. Ability to check in patients obtain necessary information and file documents oppropriately while staying organized.
Reliability. An individual that can be reliable to support overall efficiency of the team.

Why DMOS

Consistent schedule
Friendly fun and dedicated peers
Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you dont participate in the employer match)
Health dental and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year)

Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living!

DMOS is a privately held medical facility. Candidates who receive a conditional offer of employment at DMOS will be required to complete a criminal background check federal background checks education verification reference checks and an initial TB test.

Please Note: We value your privacy. DMOS will not ask a candidate for private personal information such as social security number/date of birth until after an offer is accepted. DMOS will not contact candidates through any other site outside of UKG or @DMOS email addresses. DMOS does not contact candidates through Indeed. Please do not respond to Indeed requests for DMOS. You may email for more questions.

Required Experience:

Heres what you can expect:

Assisting patients with the check-in process for our Interventional Physiatry Clinic. This may include gathering demographic information insurance information providing necessary paperwork and processing of patient documentation.
Communicating with patients that may not be pleasant at time yet are grateful for our guidance and assistance in getting them back to living. Majority of communication will occur in-person yet may also occur via the phone.
You may be sitting at a desk for extended periods of time that may seem unnatural.
Opportunity to work within a small team that include administrative and clinical staff members to ensure patients receive quality care.

What Were Looking For:

Calm and curious. Ability to communicate calmly with patients with a warm and professional attitude while being curious utilizing listening skills asking clarifying questions and avoiding interrupting patients.
Multi-tasker. Ability to check in patients obtain necessary information and file documents oppropriately while staying organized.
Reliability. An individual that can be reliable to support overall efficiency of the team.

Why DMOS

Consistent schedule
Friendly fun and dedicated peers
Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you dont participate in the employer match)
Health dental and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year)

Join our team of orthopaedic surgeons and discover how your talents will change lives helping our patients get back to living!

Required Experience: