SAP BO & BASIS Application Administrator

Monterrey - Mexico

Monthly Salary: Not Disclosed

Posted on: 03-11-2025

Vacancies: 1 Vacancy

Job Summary

Requisition ID: 438737

Work Area: Information Technology

Expected Travel: 0 - 10%

Career Status: Professional

Employment Type: Regular Full Time

Career Level: T2

Hiring Manager:Jose Alejandro Hernandez

Recruiter Name: Thais Nadim

Please upload your resume in English. Only resumes in English will be assessed.

This is a hybrid-work position (3x a week in the office) open to consider candidatesbased in Monterrey or Mexico.

SAP BO & BASIS Application Administrato

As market leader in enterprise application software SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom warehouse to storefront on premise to cloud desktop to mobile device SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably adapt continuously and grow sustainably.

The mission of ECS Delivery organization is to pave the path for the future SAP by delivering end-to-end Managed services experience during a customers cloud transformation journey. We strive to provide a spectrum of cloud deployment options for our customers with our own infrastructure our partners and through privatecloud infrastructures.

The Regional Delivery Experts (RDE) team will focus on de-escalation or escalation avoidance for ECS customers with the main focus on Go Green plans. RDE team will have various technical experts who would collaborate with various SAP stakeholder and customers to drive de-escalation.

To increase our delivery strength in the region ECS delivery organization is looking for Experts to be part of the RDEteam who are expert in any of the given technologies SAP Basis Database Server management with prior experience of customer facing.

THE ROLE:

You will be responsible to drive continuous improvement to increase operation availability and efficiency. Infrastructure landscape re-architecture and new technology adoption is another important part. Global thinking and a strong customer focus are essential.
Your role will be SAP BO & BASIS Application Administrator driving critical topics related to escalation handling Incident Management Problem Management Service request build migration go-live High Availability Disaster Recovery Backup & Restore.

EXPECTATIONS AND TASKS:

Avoid customer going to Red Structural work to avoid escalations using early warning dashboard
Drive continuous improvement in the area of ECS architecture ECS delivery and tools enhancement
De-escalation of already escalated customer. (RED customer & Potential RED customer)
De-escalate the customer by addressing the specific concerns from customer and by creating RED to Green plan.
Regional DeliveryExpertteam will engage directly with the customer along with ClientDelivery Manager and Technical Service Manager to de-escalate a customer situation

SKILLS AND COMPETENCIES:

Strong experience as SAP BO Application Administrator in Global Operations along with SAP BASIS experience.
Exposure to the automation tools /scripting or processes
BO installations and upgrade Planning setup and implementation.
Providing technical expertise and support in optimizing and tuning of Systems. Performance Optimization.
Application Security Backup and recovery strategies performance tuning System Copies export-import high availability and disaster recovery strategy export-import.
Ready to learn other SAP product administrations like cloud connector S4HANA etc
Organize / Structure day2day documentation

EDUCATION AND QUALIFICATIONS:

At least 3 years of related professional experience
Bachelors degree or higher in one of the following areas: Computer Science Engineering Information Technologies Management.
Cloud knowledge (experience of working in PrivateCloud Domains like Microsoft Azure AWS and GCP)
Professional Certification of SAP BASIS Business Object with exposure to Project Management tasks including PMP and ITIL certification.

EXPECTED TRAVEL:

Expected travel requirement is 10

#SAPECSCareers

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team: . Requests for reasonable accommodation will be considered on a case-by-case basis.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Additional Locations:

Required Experience:

Unclear Seniority

Requisition ID: 438737Work Area: Information TechnologyExpected Travel: 0 - 10%Career Status: ProfessionalEmployment Type: Regular Full TimeCareer Level: T2Hiring Manager:Jose Alejandro HernandezRecruiter Name: Thais NadimPlease upload your resume in English. Only resumes in English will be assessed...