ED REGISTRAR Evenings
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Job Location:
Boston, NH - USA
Hourly Salary:
$ 19 - 27
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for providing exceptional customer service while efficiently and accurately registering patients. This role involves gathering patient information verifying insurance coverage and ensuring compliance with regulatory requirements. Assists junior staff by answering questions supporting the escalation of specific scenarios and resolving day to day issues.Essential Functions
Obtain and update patient consents authorizations and signatures in compliance with regulatory guidelines and organizational policies.
-Ensure accurate and complete documentation of all registration activities.
-Review insurance plans benefits and coverage limitations to help patients understand their financial responsibilities.
-Handle more complex registration processes including pre-authorizations pre-certifications and coordination of benefits for patients with multiple insurance plans.
-Support junior staff by answering questions resolving technical challenges and guiding when to escalate issues.
-Assist with the resolution of registration-related issues such as duplicate medical records or demographic discrepancies working collaboratively with other departments or supervisors.
Qualifications
Education
High School Diploma or Equivalent required
Experience
Experience in patient registration customer service or a related healthcare administrative role. 1-2 years required
Knowledge Skills and Abilities
- Proficient knowledge of medical terminology insurance processes and registration procedures.
- Strong understanding of insurance verification pre-authorizations and coordination of benefits.
- Experience working with electronic health record (EHR) systems and registration software.
- Excellent communication and interpersonal skills to interact effectively with patients colleagues and external stakeholders.
- Detail-oriented with exceptional organizational skills to manage complex registration processes and handle multiple tasks simultaneously.
- Ability to exercise discretion and maintain patient confidentiality in handling sensitive information.
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.42 - $27.74/HourlyGrade
3EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Key Skills
- Typing
- Data Entry
- Hospital Experience
- Anatomy Knowledge
- Clerical Experience
- Ellucian
- ICD Coding
- ICD-10
- Medical office experience
- ICD-9
- Medical Terminology
- Epic
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
