Clinical Triage Medical Assistant Urology
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Job Location:
Clifton, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
02-11-2025
Vacancies:
1 Vacancy
Job Summary
About Our Company
Were a physician-led patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary multispecialty and urgent care providers serve millions of patients in traditional practices patients homes and virtually through VillageMD and our operating companies Village Medical Village Medical at Home Summit Health CityMD and Starling Physicians.
When you join our team you become part of a compassionate community of people who work hard every day to make health care better for are innovating value-based care and leveraging integrated applications population insights and staffing expertise to ensure all patients have access to high-quality connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @ @ @ @ @ @ or @.
Job Description
Position Summary:
The Medical Assistant is responsible for triaging patient concerns over the phone. This role involves assessing symptoms prioritizing care needs and providing clinical guidance based on established protocols. The Medical Assistant serves as a critical communication link between patients and providers ensuring patients receive timely and appropriate guidance while documenting all interactions in Epic.
Essential Job functions:
Triages high-volume incoming patient calls assesses symptoms and provides clinical guidance.
Maintains efficient patient flow.
Communicate with patients in a culturally sensitive professional manner.
Documents all patient interactions assessments and guidance in Epic accurately and promptly.
Directs calls appropriately.
Collects reviews and addresses 20 patient voicemails throughout the day ensuring timely follow-up and documentation.
Schedules appointments accurately and appropriately according to departmental guidelines.
Effectively communicate clinical questions concerns or issues to the provider appropriately and promptly.
Send prescriptions and refills electronically as directed by the provider and by understanding prescription control and prescription refill procedures.
Demonstrates strong multitasking abilities.
Understands and performs within scope of practice.
Appropriately enters orders such as labs and medications in the Practice Management System (PMS) and EHR.
Maintains proficiency with department specific equipment troubleshoots and reports malfunctions promptly
All other duties as assigned
Recognizes and performs duties which need to be performed although not directly assigned.
Education Certification Computer and Training Requirements:
High School Graduate/GED / Equivalent Work or Vocational / Technical School / Diploma required. Associate Degrees preferred.
01-year related work experience required. 2-4 years related work experience preferred.
Medical Assistant certification preferred
Ability to communicate in English both orally and in writing required
Ability to organize and perform multiple tasks in a timely manner required
Basic proficiency in computer use required
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMDs benefit platform includes Medical Dental Life Disability Vision FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Companyprovides equal employment opportunities (EEO) to all employees and applicants for employment without regard to and does not discriminate on the basis of race color religion creed gender/sex sexual orientation gender identity and expression (including transgender status) national origin ancestry citizenship status age disability genetic information marital status pregnancy military status veteran status or any other characteristic protected by applicable federal state and local laws.
Safety Disclaimer
OurCompanycares about the safety of our employees and Companydoes not use chat rooms for job searches or Companywill never request personal information via informal chat platforms or unsecure Companywill never ask for money or an exchange of money banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at selectOur Companylocations during regular business hours only. For information on job scams visit file a complaint at
Key Skills
- EMR Systems
- Clinical Laboratory Experience
- Athenahealth
- Algebra
- eClinicalWorks
- Primary Care Experience
- Phlebotomy
- Medical office experience
- Vital Signs Experience
- Experience Administering Injections
- Medical Terminology
- Medication Administration
About Company
Summit Health has more than 2,500 providers, 12,000 employees, and over 340 locations in New Jersey, New York, Connecticut, Pennsylvania, and Central Oregon. Determine your health needs and choose the provider that best fits your needs.
