Retail Client Service Analyst

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profile Job Location:

Rhodes - Australia

profile Yearly Salary: AUD 2 - 3
Posted on: 02-11-2025
Vacancies: 1 Vacancy

Job Summary

Lets be unstoppable together!

At Circana we are fuelled by our passion for continuous learning and growth we seek and share feedback freely and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversityequityand inclusion as we believe in the undeniable strength that diversity brings to our business employees clients and communities. With us you can always bring your full self to work. Join our inclusive committed team to be a challenger own outcomes and stay curious together.

Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at .

So why Circana

Were progressive inclusive and people focused. We seek to create a down to earth culture which balances work and home life and enables our team to be the best that it can be. Our people are important to us and we offer a number of fantastic benefits including;

  • Flexible and hybrid working
  • Up to 5 weeks annual leave and holiday buy back scheme
  • 16 weeks paid parental leave
  • Birthday leave
  • Summer half days
  • Circana Me Days (4 per year)
  • Cultural swap days

What will you be doing

This is a client facing role where you will partner with a leading Australian supermarket. You will be responsible for building and maintaining reports that power insights across the clients business helping them to make data driven decisions.

Responsibilities

  • Partner with the client to understand their reporting requirements
  • Create and maintain a range of reports in Unify (our analytics and data visualisation platform) that address the clients needs
  • Consistently seek opportunities to enhance report functionality streamline processes and identify efficiencies
  • Manage data inconsistencies by collaborating with relevant internal teams to investigate the root cause and identify a solution

Requirements

  • Previous experience (2-3 years) in an Analyst role ideally gained in a client facing environment
  • Advanced MS Excel skills
  • Effective communication skills both verbal and written
  • Strong attention to detail and organisation skills
  • Curious mindset with the ability to analyse problems to understand the why and find an effective solution
  • Ability to navigate competing priorities and meet tight deadlines in a fast-paced and complex environment
  • Capability to work autonomously taking initiative and ownership of workload

Circana Behaviours

As well as the technical skills experience and attributes that are required for the role our shared behaviours sit at the core of our organisation. Therefore we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

  • Stay Curious: Being hungry to learn and grow always asking the big questions
  • Seek Clarity: Embracing complexity to create clarity and inspire action
  • Own the Outcome: Being accountable for decisions and taking ownership of our choices
  • Centre on the Client: Relentlessly adding value for our customers
  • Be a Challenger: Never complacent always striving for continuous improvement
  • Champion Inclusivity: Fostering trust in relationships engaging with empathy respect and integrity
  • Commit to each other: Contributing to making Circana a great place to work for everyone

Ready to make an impact

If youre passionate about data thrive in a collaborative environment and want to be part of a company that values your growthwed love to hear from you!

Apply now and lets build something great together.

If you require accessibility support or would like to request reasonable adjustments during the recruitment process we encourage you to reach out to us at

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice). Your current employer will not be contacted without your permission.


Required Experience:

IC

Lets be unstoppable together!At Circana we are fuelled by our passion for continuous learning and growth we seek and share feedback freely and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to...
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Key Skills

  • Customer Service
  • Access
  • Atl
  • CMMS
  • Fusion
  • Cement

About Company

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Circana offers clarity from complexity. Dive deep into consumer behaviors & trends across industries. Optimize decisions & inspire action.

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