Serviceability Analyst

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profile Job Location:

Towson, MD - USA

profile Monthly Salary: Not Disclosed
Posted on: 02-11-2025
Vacancies: 1 Vacancy

Job Summary

Serviceability Analyst

Hybrid- Hesston KS Towson MD or Valley City OH


Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you Join our top-notch team of more than 50000 diverse and high-performing professionals globally who are making their mark on some of the worlds most beloved brands including DEWALT BLACKDECKER CRAFTSMAN STANLEY CUB CADET and HUSTLER.

The Serviceability Analyst is responsible for analyzing new model releases across all brands and platforms reviewing change orders and determining the requirements for new service item set up. This role sets up new service parts annually making critical decisions related to painting packaging pricing list codes customer purchasing options and initial forecasting. The initial set up is conducted in three or more systems. The Serviceability Analyst also maintains existing part codingincluding supersessions service life and last production dateevaluates SKU activity to make end-of-life recommendations and assists the material planning team with lifetime buy decisions.

The Job:

  • Review of new models and engineering changes released within multiple applications including Teamcenter Infor QAD and Windchill to determine which parts will be serviceable to the customer.
  • Establishes service part pricing consistent with overall pricing strategy while maintaining consistent discount requirements across multiple systems.
  • Maintains all part coding including but not limited to super-cessions S&OP service life list codes (CSP insertion) etc.
  • Inserts and maintains service parts in the Part Master and QAD Applications
  • Assists warranty team in creation of service advisories & service kits
  • Works with the engineering team to understand new whole good launches as well as critical engineering revisions
  • Assist in part lifetime buy decisions
  • Performs part end of life decisions while supporting the excess and obsolescence team.
  • Executes critical time sensitive projects
  • 5S responsibilities

The Person:

  • Strong written and verbal communication skills with all levels of the business
  • Ability to analyze engineering drawings and Partsmart illustrated part lists
  • Microsoft Office Applications
  • Teamcenter experience
  • Strong problem-solving skills
  • Excellent project and time management skills
  • Ability to analyze and manage large amounts of data

The Details:

Youll receive a competitive salary and a great benefits plan including:

  • Medical dental life vision wellness program disability 401(k) Employee Stock Purchase Plan paid time off and tuition reimbursement.
  • Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place youll want to be and stay. Being part of our team means youll get to:

  • Grow: Be part of our global company with 20 brands to grow and develop your skills along multiple career paths.
  • Learn: Have access to a wealth of learning resources including our digital learning portal.
  • Belong: Experience an awesome place to work where we have mutual respect and a great appreciation for diversity equity and inclusion.
  • Give Back: Help us continue to make positive changes locally and globally through volunteerism giving back and sustainable business practices.

Whats more youll get that pride that comes from empowering makers doers protectors and everyday heroes all over the world. Were more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. Were visionaries and innovators. As successful as weve been in the past we have so much further to go. Thats where you come in. Join us!

#LI-SB1

#LI-Hybrid

We Dont Just Build The World We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative tech-driven and highly collaborative team environment supported by over 58000 professionals in 60 countries across the globe. Here youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS DEWALT CRAFTSMAN MAC TOOLS and Black Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

Were the Worlds largest tool company. Were industry visionaries. Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art smart factory products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843 but that hasnt stopped us from evolving into a vibrant diverse global growth company.

Benefits & Perks

Youll get a competitive salary and a comprehensive benefits plan that includes medical dental life vision wellness program disability retirement benefits Employee Stock Purchase Plan Paid Time Off including paid vacation holidays & personal days and tuition reimbursement. And of course discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What Youll Also Get

Career Opportunity: Career paths arent linear here. Being part of our global company with 60 brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means youll have access to a wealth of state-of-the-art learning resources including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because thats how the best work gets done. Youll find we like to have fun here too.

Purpose-Driven Company:
Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veterans status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website please contact us at or at . Due to volume we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal ()


Required Experience:

IC

Serviceability Analyst Hybrid- Hesston KS Towson MD or Valley City OHCome make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better F...
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Key Skills

  • ArcGIS
  • Intelligence Community Experience
  • GIS
  • Python
  • Computer Networking
  • Data Collection
  • Intelligence Experience
  • R
  • Relational Databases
  • Analysis Skills
  • Data Management
  • Application Development