Experienced Automotive Warranty Administrator
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Job Location:
Nashua, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Experienced Automotive Warranty Administrator
Location: Best Ford Nashua NH
About Best Ford
Best Ford has proudly served the Nashua community and surrounding areas for years delivering excellence in every aspect of the automotive experience. As a trusted family-oriented dealership we are committed to building lasting relationships with our customers and team members alike. Our mission is rooted in integrity professionalism and a relentless drive for quality whether its helping a customer find the right vehicle securing financing or delivering expert service and repairs.
At Best Ford we believe our people are our greatest asset. We foster a supportive growth-minded environment where employees are encouraged to develop their skills advance their careers and contribute meaningfully to our shared success. With a reputation for putting customers first and a leadership team that values accountability and respect Best Ford is more than just a dealership. It is a place to build a future.
Job Type & Schedule
Job Type: Full-time
Schedule: Monday to Friday
Work Requirements
Work Location: In person
Ability to Commute: Nashua NH (Required)
Job Description
Best Ford is seeking an experienced Experienced Automotive Warranty Administrator to oversee the processing submission and follow-up of warranty claims with the manufacturer. The ideal candidate will be detail-driven organized and familiar with Ford warranty procedures. This role works closely with service advisors technicians and the service manager to ensure warranty documentation is complete compliant and submitted accurately and timely.
Responsibilities
Process and submit warranty claims to Ford and other vendors as required
Verify all documentation for accuracy including repair orders technician notes and labor operations
Ensure compliance with manufacturer policies warranty guidelines and audit standards
Track claim approvals denials and chargebacks to ensure timely resolution
Maintain current knowledge of Ford warranty policies and bulletins
Communicate with service advisors and technicians to resolve claim-related questions
Reconcile and post warranty credits and payments to accounting
Prepare for and assist with warranty audits
Maintain organized warranty files and reporting logs
Qualifications
2 years of experience as an Automotive Warranty Administrator required
Prior Ford warranty and labor time coding experience strongly preferred
Strong understanding of dealership repair order documentation and service workflows
High attention to detail and accuracy with records and data entry
Ability to problem solve and follow through on claim resolutions
Proficient with DMS systems (Dealertrack)
Strong communication and organizational skills
Positive professional attitude and team-first mentality
Valid drivers license required
Why Join Best Ford
Join a high-performance team rooted in integrity professionalism and mutual respect
Work in a dynamic fast-paced environment with a reputation for excellence in the Nashua community
Access ongoing training and manufacturer-backed certification programs
Take advantage of clear paths for career growth and internal advancement
Receive strong support from leadership thats committed to your long-term success
Contribute to a workplace culture that celebrates teamwork reliability and customer-first values
Enjoy a stable long-term career opportunity with a well-established locally respected dealership
Benefits
Competitive pay based on experience
Health dental and vision insurance
401(k) plan
Paid time off and holidays
Employee vehicle purchase discounts
Opportunities for advancement and ongoing training
Equal Opportunity Employer Statement
Best Ford is an equal opportunity employer. We do not tolerate discrimination or harassment based on race color religion sex national origin age disability veteran status marital status sexual orientation gender identity or any other protected characteristic as defined by federal state or local law. We are committed to building an inclusive team and a respectful workplace for all.
Required Experience:
Senior IC
Key Skills
- OEM
- Customer Service
- Organizational skills
- Algebra
- Computer Skills
- Dealership Experience
- Mechanical Knowledge
- Service Writing
- Filing
- Administrative Experience
- Automotive Service
- Writing Skills
About Company
Company Description Welcome to The Best Ford of Nashua, where you can find great deals on new Ford and used vehicles. Our dealership is committed to matching cu...
