Universal Banker
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Job Location:
Ashland, OH - USA
Hourly Salary:
$ 17 - 24
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported then Associated Bank may be the right place for you.
Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.
Role SummaryAs a Universal Banker at Associated Bank you will deliver exceptional customer service while handling both teller transactions and new account openings. You will grow customer relationships identify financial needs and recommend solutions to help customers reach their goals. This role provides structured development through training performance milestones and banker certification.
- Process customer transactions accurately including deposits withdrawals payments and monetary instruments.
- Acquire new and deepen existing customer relationships through proactive conversations and needs-based recommendations.
- Open new accounts ensure proper documentation and identify cross-sell opportunities.
- Respond to customer inquiries resolve account issues and provide onboarding and follow-up service.
- Promote digital banking tools and demonstrate their use to enhance customer convenience.
- Refer customers to partners in mortgage investments business banking and other areas when appropriate.
- Adhere to all bank policies procedures and regulatory requirements to protect the banks financial interests.
- Participate in training complete required curriculum and achieve banker certification for career advancement.
Education & Experience
Required:
- High school diploma or equivalent.
- Less than 2 years of experience in a sales or goals-based environment with a strong customer service focus.
Preferred:
- Experience in banking financial services or cash-handling roles.
- Familiarity with digital banking platforms and sales processes.
Why Youll Love Working Here
At Associated Bank youll be part of an inclusive customer-focused team that supports your development from day one. We offer hands-on training career growth opportunities and a collaborative environment where your contributions make a difference. Apply today to make an impact in your community and grow your career with us.
In addition to core traditional benefits we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focusedColleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives parental leaveanemployee stock purchase plan military benefits and much more.
Personal banking loan investmentand insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin Illinois Minnesota and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the our community onFacebookLinkedInandX.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Banks anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application interview and hiring process. Please contactif you need an accommodation at any time during the process.
Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish.
Associated Bank isPay Transparencycompliant.
The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including but not limited to work location skills experience education and qualifications for the role.
$17.00 - $24.70 per hour
Key Skills
- Sales Experience
- Presentation Skills
- Financial Services
- Customer Service
- Financial Acumen
- Fraud
- Math
- Military Experience
- Banking
- Upselling
- Cash Handling
- RMF
About Company
Get your checking account, savings account, or loan at Associated Bank. Online bill pay, online banking, overdraft protection, and more. 24/7/365 customer care.
