Software Product Owner

At ALLO we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community we live work play and volunteer right here with you. Were passionate about being involved and contributing to the success and progress of each of our GIG Communities.

We pursue these passions because ALLO leaders have created a workplace where folks are valued ideas are heard and leaders and teammates show up for each other at work and in life.

RESPONSIBILITIES:

Business Collaboration & Requirement Gathering:

• Collaborate with stakeholders developing and maintaining platform
• Engage with business stakeholders to capture clarify and document requirements for software platforms and drive platform development and roadmap items forward.
• Host regular requirement-gatheringsessions to ensure platform enhancements align with strategic goals and business operations.
• Translate business needs into actionable user stories and technical specifications for the development team.

Platform Development & Delivery:

• Work closely with Compax Digitals development and engineering teams to ensure timely and high-quality delivery of features that support business operations.
• Act as the business advocate during sprint planning stand-ups and retrospectives ensuring the development team understands business goals.
• Ensure all platform updates and new features are thoroughly tested meet quality standards and successfully deployed to the production environments

Platform Support & Incident Management:

• Collaborate with operational and support teams to ensure the stability availability and performance of software platform.
• Oversee the resolution of platform support issues coordinating with technical support teams to troubleshoot and resolve incidents quickly.
• Serve as the escalation point for critical platform issues affecting the business providing updates and ensuring timely resolution.
• Maintain clear communication with business teams regarding platform updates issues and resolutions.

Enhancements & Continuous Improvement:

• Gather and analyze feedback from the business teams and end-users to drive continuous improvement of platforms.
• Identify and propose new features functionalities and platform optimizations that add value to the business and improve operational efficiency.
• Ensure enhancements align with short-term needs and long-term business strategy.

Sprint Planning & Agile Product Management:

• Lead sprint planning and backlog grooming sessions ensuring that the highest priorities are addressed in each sprint.
• Participate in daily stand-ups to communicate clearly between Compax Digitals and the business.
• Ensure all new development is well-documented and the business is trained and informed on platform changes.

Market Awareness & Industry Best Practices:

• Stay informed about industry trends and emerging technologies related to software and telecommunications to keep the business competitive.
• Proactively propose enhancements and innovations to ensure the platforms stay aligned with best practices in the telecommunications industry.

EDUCATION:

• Bachelors degree in Information Technology Computer Science Telecommunications Business or a related field.

EXPERIENCE:

• 5 years of experience as a Product Owner Business Analyst or similar role preferably with a focus on BSS cloud platforms or telecommunications.

SKILLS / KNOWLEDGE / ABILITIES:

• In-depth understanding of cloud-based BSS platforms particularly billing CRM and order management.

• Strong ability to gather business requirements define user stories and translate them into technical specifications.

• Experience working in an Agile environment with hands-on experience managing product backlogs leading sprint planning and overseeing sprint delivery.

• Excellent communication skills capable of engaging technical and business stakeholders effectively.

• Problem-solving mindset with a focus on delivering customer-centric solutions.

• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.

REQUIREMENTS:

• Remain stationary for extended periods

• Ability to communicate information

• Ability to operate a computer

• 25% travel requirement

People are our passion. At ALLO we dont treat you like a number. Youre a human being.

Get ready to plug into the perks at ALLO:

• Free internet You bet. Plus awesome discounts on other ALLO services.
• Retirement Plan: The fiber future isnt the only one we care about. We match your 401(k) savings up to 5%.
• Health and Wellness: Participate in quarterly wellness challenges and well deposit extra cash into your checking or health savings accounts.
• Benefits: Our benefits include medical vision and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
• Sponsorships: Are you passionate about a local fundraiser or philanthropy We strive to give back to what matters most to our communities.
• Tuition Assistance: Have a thirst for knowledge We like that which is why were proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race color religion sex pregnancy national origin age disability marital status sexual orientation gender identity military and veteran status and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit develop and retain the most talented people.

Benefit eligibility depends on the position and employment status. The available benefits differ for interns contingent workers and part-time team members.

Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at .

ALLO is a Drug Free and Tobacco Free Workplace.