Restoration Operations Manager (Mitigation)
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Job Location:
Manchester, CT - USA
Yearly Salary:
$ 108000 - 130000
Posted on:
11 days ago
Vacancies:
1 Vacancy
Job Summary
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company car
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Vision insurance
Location: Manchester NH Onsite with local travel Fulltime Oncall rotation
Compensation: Base $90000$% target bonus (potential to exceed) Total potential: $108000$130000
Perks: Company vehicle fuel card 100% companypaid health dental & vision 401(k) match profit sharing PTO holidays
SERVPRO of Manchester is hiring an experienced Restoration Operations Manager to lead our mitigation teams across water fire and mold projects. Youll own daytoday field operations coach Project Managers/Crew Chiefs/Technicians and ensure toptier quality documentation and customer satisfaction.
- 3 years of leadership experience in property restoration/mitigation (water/fire/mold)
- IICRC WRT (required) ASD/AMRT/FSRT a plus
- Proficiency with Xactimate estimating and DryBook job documentation
- Valid drivers license & insurable driving record
- Lead & develop field teams (PMs Crew Chiefs Technicians): hiring onboarding coaching performance management.
- Own daily operations: job scoping crew assignments dispatch logistics and warehouse/equipment readiness.
- Run restoration projects (water mitigation fire/smoke cleanup mold remediation) to IICRC standards with strong safety and quality control.
- Ensure documentation accuracy (moisture mapping psychrometrics photos estimates COs) in DryBook and Xactimate; maintain adjuster/carrier communication.
- Manage schedules/capacity with PMs and Office for efficient daily job flow; maintain oncall rotation and storm response readiness.
- Drive continuous improvement: SOPs training plans certification paths cost control customer satisfaction.
- Demonstrated success leading restoration field operations with handson knowledge of structural drying water extraction containment HEPA/negative air demolition protocols LGR/desiccant dehumidification and air movers.
- Strong people leadership organization and problemsolving under time pressure.
- Clear written/verbal communication and comfort interfacing with customers adjusters and vendors.
- Techsavvy with Xactimate and DryBook (or similar restoration platforms).
- ASD AMRT FSRT OCT; prior SERVPRO or restorationfranchise experience.
- Experience with reconstruction coordination commercial losses and contents/packout.
- Competitive base performance bonus
- Company vehicle fuel card
- 100% companypaid health dental & vision insurance
- 401(k) match profit sharing
- Paid time off & holidays
- Career growth with a national restoration brand; IICRC training/certification support
How to Apply: Apply today with your resume; qualified candidates will be fasttracked.
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.
