• Own the resolution of post-sales technical customer issues across Level 1 2 and 3 Technical Support. As the complexity of the issue increases so does the required skill level. Depending on the product a single individual may handle all three levels or these may be distributed among different specialists with increasing expertise.

• Support installation configuration and troubleshooting of site SCADA Wind Control turbine control software and related systems. Knowledge of the sites local network infrastructure is advantageous.

• Develop in-depth knowledge of a technical discipline leveraging prior experience and acquired expertise to implement policies and strategies effectively.

• Collaborate with contractor resources within the team to execute tasks and provide technical guidance as necessary.

• Maintain a thorough understanding of key business drivers using this insight to accomplish personal tasks efficiently. Understand how the teams work integrates with other departments and contributes to overall objectives.

• Exercise judgment and propose solutions beyond standard procedures when appropriate with guidance. Utilize prior experience and on-the-job training to resolve straightforward issues. Access technical skills and analytical thinking to solve problems drawing on multiple internal sources beyond the immediate team when required.

What youll bring (Basic Qualifications)

• Bachelors degree in a technical field (e.g. Engineering Computer Science or similar).

• Previous hands-on experience with SCADA systems and WindControl software.

• Willingness and ability to travel within Europe approximately 30% of the time annually.

• Strong verbal and written communication skills.

• Fluency in English both spoken and written. Fluency in Spanish will be a plus.

What will make you stand out

• Strong analytical mindset with proven troubleshooting experience and high attention to detail.

• Ability to effectively document plan and execute technical programs or projects.

• Team-oriented attitude with a collaborative approach to achieving business goals.

Benefits Available to You

GE Vernova employees rise to the challenge of building a world that order to meet this mission we provide varied competitive benefits to help support our workforce: Our Culture GE Vernova ()

• Our compensation & benefits are designed to reward high performers and help you manage your personal and family needs. We offer a robust benefits package depending on your employment status and your national requirements.

• A healthy balanced lifestyle can mean different things to different people. Weve created programs that support the way you live and work today.

• GE Vernova invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development.

Inclusion

At GE Vernova we believe in the value of your unique identity background and experiences. We are committed to fostering an inclusive culture where everyone feels empowered to do their best work because they feel accepted respected and that they belong. Click here to learn more: GE Vernova Wind Power
GE Vernovas Wind Power business provides innovative onshore and offshore wind technologies and services that help drive the global energy transition. With decades of experience and a strong installed base worldwide GE Vernova is a trusted partner in delivering renewable energy solutions. Its advanced wind turbine technology is designed to increase efficiency and reliability supporting a more sustainable and lower-carbon energy future.