Customer Onboarding Specialist Swedish & English Speaking
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Lets build the future together!
Working at Teamtailor means working at a young international and fast-paced tech company that offers an ideal workplace for those who want to have a tangible impact on the growth of an organization and are craving responsibilities. It also means having lots of fun
Building a diverse team with various backgrounds and expertise has been at the core of Teamtailor since its very beginning and is indeed part of its strength today! There are no typical profiles; every team member shares our vision and wants to be part of its success.
Customer Onboarding Specialist
Thats why were expanding our Customer Success department and looking for more Customer Onboarding Specialists to join our team focusing on the Swedish and English markets. Our goal is to create happy users with the most satisfying experience possible. Were on a mission to achieve this and were searching for individuals who are passionate about providing our customers and users with a world-class onboarding experience
You will both onboard customers through weekly Webinar series 1:1 meetings and Email campaigns but also take meetings with customers adopting and using the tool after the onboarding.
Within the Customer Success department you find Customer Success Managers Product Specialists Onboarding Specialists Digital Success Managers and Promote Specialists who are located all around the world.
Your key responsibilities will be to:
- Onboarding new customers effectively.
- Hosting weekly onboarding webinars.
- Offering personalized one-on-one enterprise onboarding.
- Making sure customers use the product well during onboarding.
- Meeting one-on-one with customers throughout the customers journey with us.
- Creating onboarding materials.
- Gathering and analyzing customer feedback.
- Collaboratively improving our customer onboarding process.
As an Onboarding Specialist at Teamtailor you will be offered:
- Development opportunities
- The opportunity to work with the Markets best product
- Be part of a great team
Is this you
- Experience in onboarding and technical customer support in the SaaS industry
- Experience in the HR industry
- A hobby tech-savvy person
- Fluent in Swedish & English - and other languages is a plus
- A ping pong professional ... were kidding! But we do like to play.
We value your personality and believe youre passionate about your work ambitious and work hard to reach your goals!
Interested
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Teamtailor is changing the way companies work with employer branding and recruiting online. Want to help us make HR heroes? Working at Teamtailor means joining a young, fast-moving tech company and working with smart people who are passionate about what they do.
