Client Experience Specialist – Sales & Marketing
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Job Location:
Pullman, WA - USA
Monthly Salary:
USD 17 - 18
Posted on:
01-11-2025
Vacancies:
1 Vacancy
Job Summary
Client Experience Specialist Sales & Marketing
Location: Pullman WA
Department: Sales & Marketing
At Cherie Amour we believe confidence is contagious - and it starts with the experience we create for every client. Were looking for a Client Experience Specialist to join our Sales & Marketing team: someone who loves connecting with people thrives on the phone and knows how to turn excitement and curiosity into confident yeses.
This is a high-energy relationship-driven sales role - perfect for someone who enjoys meaningful conversations can think on their feet and is motivated by commission growth and genuine connection.
What Youll Do
- Lead outbound and inbound calls with potential clients converting inquiries into booked sessions while confidently addressing questions and overcoming objections.
- Nurture client relationships to maintain excitement confidence and readiness setting the stage for a seamless booking and sales experience.
- Lead high-impact virtual Image Reveal sessions guiding clients to select and invest in custom collections tailored to their vision.
- Exceed sales goals by leveraging deep product knowledge and consultative techniques to turn inquiries into loyal clients.
- Respond to client questions via email text and phone with professionalism warmth and accuracy.
- Maintain detailed client records follow up consistently and stay on top of leads in our CRM.
- Partner with Marketing Events and Retention teams to optimize the client journey and increase bookings and sales opportunities.
Youll Love This Role If You Are...
- Confident outgoing and energized by connecting with people over the phone.
- Sales-driven and motivated by results bonuses and opportunities for growth.
- Relationship-focused - you know that great sales come from trust and empathy not pressure.
- Organized proactive and able to thrive in a fast-paced evolving environment.
- Passionate about creating experiences that make clients feel seen empowered and excited.
- A collaborative team player who values open communication and celebrates wins with others.
Experience & Requirements
- 1 years experience in sales account management customer service or virtual client relations (phone-based experience strongly preferred).
- Excellent written and verbal communication skills - confident clear and friendly phone presence is a must.
- Ability to meet and exceed performance goals.
- Tech-savvy and comfortable learning CRM scheduling and virtual meeting systems.
- Self-motivated with strong organization and follow-up skills.
Compensation & Benefits
- Base hourly pay commission bonus opportunities
- Competitive benefits package including medical dental vision life LTD 401(k) and paid vacation/sick leave
- Paid training and ongoing sales development
- Opportunities for advancement in a fast-growing women-led company
About Cherie Amour
We are a team of women who believe in empowerment through experience. Our clients come to us for more than beautiful images - they come to rediscover confidence self-love and strength.
If youre ready to use your sales skills to change lives (and crush goals while youre at it) wed love to meet you.
To Apply: Send your resume and a short introduction about why this role excites you. One of our Hiring Managers will reach out soon!
Required Experience:
IC
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Pardot
- HTML5
- MailChimp
- Marketing Automation
- Salesforce Marketing Cloud
- HubSpot
- Responsys
- Email Marketing
- Social Media Management
About Company
Shop for designer, high-end, luxury lingerie and loungewear brands at Cherie Amour. We're committed to natural beauty through body neutrality, commitment to quality, and ethical sourcing. Free Shipping Available. Shop Now.
