Learning Experience Designer

If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online competency-based degree programs WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Job Description

Essential Functions and Responsibilities:

• Designs and participates in projects that involve cross-functional agile teams by developing engaging and effective learning experiences that impact employees
• Conducts user research including SME interviews surveys and usability testing
• Designs learning experiences achieving robust outcomes in both training courses and the affective/ non-cognitive domain
• Understands adult learners and designs experiences accordingly
• Wireframes actionable learning interactions and iterates designs based on efficacy and usability studies
• Applies best-practice UX and UI design skills to create proof-of-concepts mockups and prototypes
• Efficiently produces multiple approaches for usability testing AB testing and stakeholder presentations
• Contributes collectively with other developers and trainers to ensure technical feasibility of designs
• Ensures learning design and content development are completed on time and within budget and meets standards of quality
• Collaborates with peers to apply and drive best practice learning experience design
• Works mostly with situational and highly complex projects or assignments
• Develops and maintains collaborative relationships with stakeholders
• Stays current with trends leading science and innovations and research in learning science instructional media UI/UX and learner behavior
• Successfully collaborates with stakeholders to ensure designs are aligned with desired outcomes
• Reviews feedback and uses it to improve content or to provide recommendations for learning experience improvements
• Ensures developed curriculum meets or exceeds desired outcome metrics and improves the training experience
• Provides training as needed
• Models leadership and professionalism
• Fulfills other duties as assigned

Qualifications

Knowledge Skill and Abilities

• Experience applying design strategies informed by learning and behavioral sciences instructional design and interaction/web/eLearning design principles
• Experience in developing and implementing learning experiences/eLearning from ideation through implementation and analysis
• Basic to intermediate project management skills and hands on tactical management of learning experience product development agile experience preferred
• Excellent written oral presentation and interpersonal skills
• Experience with qualitative and quantitative primary research methods
• Ability to analyze and interpret data to drive future design improvements direction and to quantify and validate design effectiveness
• Proficiency in design tools such as Invision Articulate and Photoshop to rapidly create both low- and high-quality asynchronous trainings
• Ability to work collaboratively and creatively in a fast-paced agile environment
• Conceptual knowledge of web/software development
• Strong attention to detail and a feeling of pride and ownership over the quality of our learning experience

Education

• Bachelors degree in instructional design or a related field

Experience

• 2 years of experience in product design content following a user-centered design
• Strong portfolio of learning product design

Experience in lieu of education

Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally equivalent relevant experience is defined as 1 year of experience for 1 year of education and is at the discretion of the hiring manager.

Preferred Qualifications

• Masters degree in related field.
• Ability to travel 5-10%

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Position & Application Details

How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.