Director Of Global E-Commerce

Job Overview

The Director of Global E-Commerce serves as the primary point of contact and accountable lead for Zwilling Beauty Groups global e-commerce operations across all brands and markets. This role drives strategy oversees execution and ensures seamless collaboration between global marketing local sales/marketing IT vendors and executive teams. The Director combines strong analytical technical and project-management expertise with leadership skills to deliver scalable compliant and high-performing online platforms.

Duties and Responsibilities

Strategic Leadership & Planning

• Develop and execute the global e-commerce strategy for all Zwilling Beauty Group (ZBG) brands (Tweezerman Zwilling Beauty) across core markets.
• Ensure adoption of best-in-class technologies tools and processes across all markets and platforms.
• Partner with senior leadership to align global initiatives with business goals and performance targets.
• Research emerging digital and e-commerce technologies to inform long-term strategy and innovation.

Program & Project Management

• Oversee global website development launches optimization and maintenance ensuring high functionality scalability and user experience.
• Lead cross-functional project teams managing timelines budgets scopes and deliverables to ensure on-time on-budget execution.
• Supervise backend setup hosting and ongoing platform operations.
• Identify and mitigate project risks issues and dependencies; implement corrective actions and lessons learned.
• Lead development of project documentation including project plans process flows use cases and requirements.

Team Leadership

• Manage and develop a global team of three (Project Manager Web Developer Data Information Specialist) to ensure timely delivery of initiatives.
• Provide mentorship performance feedback and workload prioritization across projects and regions.
• Negotiate project priorities and resource allocation with internal stakeholders.

Technical & Content Oversight

• Oversee global content management via the Salsify platform ensuring accuracy and consistency across brands and markets.
• Partner with web agencies and internal developers on optimization integrations and technical improvements.
• Manage the central media database and provide system training to local markets.
• Ensure website compliance with global privacy data protection and accessibility regulations.
• Support launches of new international websites and ensure alignment with brand identity and marketing strategies.

Communication Reporting & Compliance

• Serve as liaison between global and local marketing technical and vendor teams to ensure cohesive execution.
• Provide regular progress and performance reports to the Senior VP of Marketing.
• Draft and oversee website policies and coordinate legal review with outside counsel.

Qualifications

• Bachelors degree in Information Technology Computer Science Business or related field with IT focus.
• Minimum 7 years experience managing global e-commerce implementations including cross-functional and international teams.
• Expertise in Shopify Klaviyo Salsify Yotpo and related digital/e-commerce platforms.
• Strong understanding of digital marketing UI/UX content development and web design best practices.
• Experience managing website compliance for U.S. and international jurisdictions.
• Proven track record of successfully delivering complex multi-market web projects.
• Excellent communication skills; able to interface effectively with technical and non-technical teams across regions (U.S. Canada U.K. Germany China).
• Exceptional organizational analytical and problem-solving skills; detail-oriented with impeccable follow-up.
• Proficiency in Microsoft Word Excel and PowerPoint.
• Ability to thrive in a fast-paced deadline-driven environment.

Working Conditions & Physical Requirements

Prolonged periods of sitting and computer use with repetitive finger and wrist movement. Occasional international travel required to core markets.

What do we offer

Tweezerman does more than provide quality beauty tools; it is a place that prides itself on being innovative and our colleagues work in a collaborative environment. We want our employees to feel that they are working to their fullest potential. We offer modern offices and a hybrid schedule for eligible positions. We offer an outstanding benefits package including but not limited to medical dental vision 401(k) with employer match and a competitive PTO plan. Rated among Long Islands Top Workplaces in four years and counting take a peek at what we have to offer by visiting expected base salary for this position is estimated. Exact salary depends on several factors such as experience skills education budget and addition to base salary this position is eligible for participation in our competitive bonus program with the possibility of overachievement based on performance and company results as well as participation in the companys profit-sharing program.

Tweezerman International LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment with Tweezerman without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other characteristics protected by law. This job description is not intended to represent a complete comprehensive list of all duties and responsibilities that may be required in this position. There may be unplanned activities and other duties as assigned.