Parking Enforcement Officer Part Time '7' (2025-PT-08)

POSITION TITLE: Parking Enforcement Officer

CLASSIFICATION: 7

DEPARTMENT: Parking Services

HOURS OF WORK:Monday to Thursday 5:00pm to 8:00pm
(Up to a maximum of 24 hrs per week work schedule may vary)

RATE OF PAY: As per schedule A - Unifor 2458 Part Time Collective Agreement

The University of Windsor is situated on the traditional territory of the Three Fires Confederacy of First Nations: the Ojibwa the Odawa and the Potawatomie. We respect the longstanding relationships with First Nations people in this place in the 100-mile Windsor-Essex peninsula and the straits les détroits of Detroit.

PRIMARY RESPONSIBILITY:
The Parking Enforcement Officer provides parking enforcement to the Campus and administrative assistance to the parking office.

SUMMARY OF DUTIES:
parking tickets for various infractions in all University of Windsor parking lots in accordance with University of Windsor parking rules and regulations.
customer service to patrons which includes directions information and access for patrons.
fraudulent lost/stolen permits and pay & display stubs.
Students Faculty/Staff and patrons on the functionality of cashless pay stations and pay and display machines.
daily checks and maintenance on parking equipment. Trouble shoots all pay and display machines parking garage equipment and gate arms to Faculty/Staff lots.
that Staff gate arms are functioning on a daily basis in accordance with direction from the Parking Administrator.
for the Parking Garage Pay Stations and Entry/Exit Gates including calibration cleaning troubleshooting error codes loading tickets receipts clearing jams.
Students Faculty/Staff Vendors and patrons with questions regarding the Appeal process of tickets Rules and Regulations Parking garage and Pay and Display payment methods.
the duties of the Parking Assistant in their absence. This includes processing and selling permits taking payments for violations processing Student Faculty/Staff and Vendor permits and programming gate cards answering Parking email and answering office phone calls etc.
duties as assigned

ESSENTIAL QUALIFICATIONS:
The successful candidate will have:
Experience as it relates to the requirements of the position
Experience with software Parking Specific software such as AIMS Cale Machines (pay & display lots) HUB Technology and HONK Mobile app (pay by phone) or an ability to learn those systems
Basic Microsoft suite knowledge (Word Excel Outlook)
Good oral and written communication skills
Demonstrated ability to work independently.
Flexibility/adaptability to changing work environment and demands.
Excellent organizational and problem-solving skills.
Excellent customer service skills
Ability to work independently and in a team environment.
Ability to display at all times tact and diplomacy in dealing effectively with user demands and complaints from a diverse group of individuals and groups.
Must be bondable hold a valid class G driving license and maintain it in good standing as well as having a valid drivers abstract

Since 1963 the University of Windsor has been a forward-looking community that comes together to study to learn to teach and to serve. Our symbol is the bridge; our vista is cross-border; our commitment is local; and our impact is global. We are a dynamic inclusive community of higher learning with roots going back more than 160 years and with a future full of promise.

We are committed to equity and supports diversity in its teaching learning and work pursuit of the Universitys Employment Equity Plan members from the designated groups (Women Aboriginal Peoples Visible Minorities Persons with Disabilities and Sexual Minorities) are encouraged to apply and to self-identify.
If you need an accommodation for any part of the application and hiring process please notify the Talent & Workforce Team (). Should you require further information on accommodation please visit the website of the Office of Human Rights Conflict Resolution and Mediation (OHRCRM).

All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.
We thank all applicants in advance for their interest in the University of Windsor however only those under consideration will be contacted. Applications submitted through employment agencies will not be considered.