Location: Poland; remote
Form of employment: B2B (self-employed) or contract of employment
We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform for small and medium businesses to grow sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and at the same time help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool.
Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio you can grow too!
A few facts about us:
Our product is one of the worlds leading AI customer service solutions and our goal is to become no. 1.
We are among the Top 50 AI and Customer Service Products in G2s Best Software Awards 2024.
We currently rate at 4.7/5 in both Shopify and G2.
The new Tidio AI feature (Lyro) answers up to 70% of customers questions in seconds and is available to users even on a free plan. Its a real AI revolution!
Every month our widget is viewed by 350 million unique users which is 4% of the global population.
Currently we hire over 140 fantastic people.
In March 2022 we secured $25 mln in a Series B Investment round (read TechCrunchs article to learn more)
In June 2023 our MRR exceeded $1M.
Would you like to see what working with us looks like Check out our #GrowWithTidio video
Join us as a Financial Controller and play a key role in shaping our financial insights and decisions. Youll be part of a 7-person Finance team working hand in hand with our Junior Financial Controller and Head of Finance to drive smart growth and operational excellence.
As the Financial Controller you will be responsible for:
controlling the financial operations of a company;
analyzing financial data building models and making recommendations to improve performance;
monitoring of products and clients profitability;
creating management reports and financial forecasts;
managing the budgeting process;
controlling the budget realization with close monitoring and anticipation of budget overruns;
participation in monthly reporting meetings with C-Levels presenting the analysis conclusions and preparing the meeting notes;
partnering with business stakeholders to support them in understanding cost variances;
controlling accounting and bookkeeping functions;
day-to-day coordination of document acceptance and the payments process with the accounting team;
preparing ad hoc financial analysis reports;
improving financial policies and procedures.
You are the perfect fit if you:
bring at least 2 years of experience in a similar role;
have strong experience in management reporting and financial model preparation;
demonstrate advanced analytical skills and proficiency in Microsoft Office tools (especially VBA Power Query Excel);
take a proactive methodical and hands-on approach constantly looking for ways to optimize processes and bring new ideas;
feel comfortable in a fast-paced environment and can easily adapt to changes;
are not afraid to challenge previous decisions and guide the team in a new direction when needed;
communicate easily in English (at least B2 level).
Nice to have:
experience in SaaS or Big 4;
solid understanding of financial regulations and compliance.
We would like to offer you:
a chance to work at the company offering one of the top products in the customer experience industry;
a friendly open culture and a team that shares knowledge and ideas freely;
real development opportunities courses conferences and projects to stretch your skills;
remote-first work with flexible hours;
26 days off guaranteed in a year;
myBenefit Cafeteria (including Multisport option) no extra charge;
premium medical care no extra charge;
mental well-being program individual therapy sessions and resources for employees;
budget for individual English classes;
free access to one of the most popular e-book/audiobook services;
regular integration events (company-wide meetings team events);
individual work tools MacBook Pro Dell screen JBL headphones You can tailor the equipment to your needs.
What happens when you send your CV
a video call with a recruiter;
a recruitment assignment;
a video call with a Hiring Manager and a recruiter including a task discussion;
offer and fireworks .
Diversity Statement
One of Tidios core values is to play fair. Therefore we treat all candidates equally. We do not discriminate based on race religion color national origin gender sexual orientation age marital status or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.
We now rate at 4.3/5
81% recommend us to a friend
Your application has been successfully submitted!
Convert more leads, provide stellar support, and boost your revenue with Tidio’s game-changing AI-driven customer service solution.