Program Manager
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Position Purpose:
Develop implement and maintain national waste management programs for key accounts and/or multi-site
customers in North America. Manage new customer onboarding processes to ensure continuity of services
fulfillment of all contractual requirements and best-practice standardization across branches. Be responsible for
driving routine service delivery as well as evolving or creating new capabilities processes or procedures to
address the unique needs of assigned customers. Collaborate with appropriate resources to contribute and
engage and train appropriate teams to execute.
Primary Duties /Responsibilities:
- Provide program development and complete account management for national and key accounts.
- Engage multiple internal teams across company divisions to coordinate the effective delivery of contract commitments and drive process improvements via standardization policy/process development best practices etc.
- Design and implement transition strategies to onboard new national customers.
- Support business development operations and technical teams to ensure and strengthen service delivery and address gaps in performance.
- Identify new service projects and service lines where Veolia may expand upon its turnkey offering to meet the needs of new or existing customers. Develop new pricing and service strategies that leverage Veolias current capabilities while driving and incorporating innovative solutions outside of Veolias core services.
- Manage assigned key/national accounts in all aspects including customer relations project coordination operations issue resolution reporting functions etc. with an emphasis on expanding the business relationship.
- Function in a technical support role to customers and Veolia teams especially the KAM team by providing knowledgeable expertise in chemical grouping disposal options approvals RCRA & DOT regulations and compliance. Provide guidance and administrative support to Veolia and its customers when determining the most cost-effective methods in delivering quality services at a high level of satisfaction while achieving safety and sustainability objectives. Provide/develop expertise for wastes not typically managed by Veolia and consult accordingly.
Qualifications :
Education / Experience / Background:
- Undergraduate degree.
- Advanced degree a plus.
- Continuing education in relevant topics a plus.
- Eight or more years of progressive account management/project management experience in the waste industry.
Knowledge / Skills / Abilities:
- Computer proficiency
- Knowledgeable in relevant regulations environmental technologies and internal and external disposal site capabilities
- Knowledgeable in program development and project management methodologies
- Knowledgeable of service delivery models within Veolia and the waste industry
Additional Information :
Targeted Annual Pay Range: Minimum of $80000 to a maximum of $100000
Benefits: Veolias comprehensive benefits package includes paid time off policies as well as health dental vision life insurance savings accounts tuition reimbursement paid volunteering and addition employees are also entitled to participate in an employer sponsored 401(k) plan to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status
Disclaimer: The salary other compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time subject to applicable law.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Veolia aims to be the benchmark company for ecological transformation. Our mission to Resource the world demonstrates the unwavering commitment of our 220,000 employees to creating a positive impact for our planet. By joining Veolia Water Technologies, not only will you become a Re ... View more
