About Us
At Senior Helpers of Elmwood Park we are passionate about making a meaningful difference in the lives of seniors and their families. We provide compassionate professional and reliable in-home care that allows clients to live independently with dignity. As we grow we are seeking a dedicatedCare Coordinatorto join our team and support both client care coordination and daily office operations.
Position Summary
Were looking for a confident organized and dependable Care Coordinator to take charge of office operations and client care coordination. This role is perfect for someone who thrives in a fast-paced environment communicates clearly and takes pride in getting things done. Youll play a key role in keeping schedules running smoothly ensuring quality care and supporting both clients and caregivers every day.
Key Responsibilities
Office Operations
Manage daily office functions including calls emails and client inquiries.
Maintain organized and accurate client and caregiver records.
Assist with billing payroll support and insurance/Medicaid documentation.
Prepare reports manage supplies and ensure compliance with company policies.
Coordinate communication between caregivers clients and management.
Care Coordination
Schedule caregivers and match them with clients based on skills availability and care needs.
Follow up with clients and families to ensure satisfaction and quality of care.
Support caregiver onboarding and provide ongoing updates and assistance.
Help cover after-hours scheduling needs on a rotating basis.
Qualifications
Experience as a Care Coordinator Scheduler or in a similar home care office role is required
Strong background in home care healthcare administration or staffing coordination
Comfortable handling scheduling client communication and fast-paced office operations
Solid organization time management and problem solving skills
Proficient with MS Office and experience with ClearCare / WellSky is a plus
Valid drivers license and reliable transportation for occasional client visits is required
What We Offer
$50000$55000 annually (approx. $24$25/hour)
Supportive team environment where your work truly matters
Opportunities for professional growth and development
Required Experience:
IC
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