Client Services Manager, Assistive Care
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Job Location:
Plymouth, MA - USA
Yearly Salary:
$ 50000 - 55000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
BAYADA Home Health Care is currently seeking aClient Services Managerin ourAssistive Home Care office in Plymouth MA.
If you are looking for an exciting career opportunity in a growing industry a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion excellence and reliability. We want you to apply your energy and skills in this dynamic entrepreneurial environment and become an integral part of a caring professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities for a Client Services Manager:
- Provide superior customer service and quality home care
- Focus on managing coordination of client services and emergent scheduling issues
- Manage your Client Services Manager caseload while proactively growing it
- Build lasting relationships with clients referral sources payors and community organizations
- Develop strong communicative relationships with the team
- Maintain effective fiscal management of your caseload by monitoring metrics
- Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees
Qualifications for a Client Services Manager:
- Bachelor degree is preferred
- Prior medical office or home care experience preferred
- Prior supervisory experience a plus
- Demonstrated record of successfully taking on increased responsibility (goal achievement)
- Ambition to grow and advance beyond current position
- Strong computer skills required (electronic medical record)
- Excellent communication and interpersonal skills
Why youll love BAYADA:
- BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
- Check out our blog: Best Place to Work for Diversity
- Newsweeks Best Place to Work for Women
- Newsweeks Best Place to Work (overall)
- Newsweeks Best Place to Work for Women and Families
- Glassdoor Best Places to Work
- Forbes Best Places to Work for Women
- Paid Weekly
- Competitive compensation package:
- Base Salary: $50000 - $55000 / year depending on qualifications
- Bonus potential: weekly Bonus incentives based on caseload management
- Mon-Fri work hours
- AMAZING culture
- Strong employee values and recognition
- Small team at a local office
- Growth opportunities
- BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays vacation and sick leave vision dental and medical health plans employer paid life insurance 401k with company match direct deposit and employee assistance program
- To learn more about BAYADA Home Health Care benefits an accredited regulated certified and licensed home health care provider BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion excellence and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care Inc. and its associated entities and joint venture partners are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex race color age disability pregnancy or maternity sexual orientation gender identity citizenship status military status or any other similarly protected status in accordance with federal state and local laws. Hence we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
A trusted, nonprofit, home health care agency with decades of experience providing up to 24/7 home care for elderly individuals, children, and adults of all ages.
