Holt Renfrew offers you an inspiring fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands to our commitments to corporate social responsibility you will be inspired every day.
Seasonal Associate (Stock Order Fulfillment)
Who are we
Holt Renfrew is Canadas leading luxury retailer offering designer apparel footwear accessories and beauty products from the worlds most prestigious fashion houses for both women and men. Join us at stores nationwide where we aim to make your every visit an inspired and distinct experience in luxury fashion.
What are we hiring for in our stores
Were hiring for Seasonal Associates Order Fulfillment & Stock Movement who will be responsible for accurately processing customer orders and maintaining organized stock operations. This role ensures timely order fulfillment efficient merchandise movement and a seamless luxury shopping experience while supporting sales and upholding high standards of service and operational excellence.
What we offer:
- Competitive pay rate between $18- $20/ hour based on experience
- Seasonal employee discount
- A fun & friendly atmosphere with on- the job training provided
What you will be doing:
Order Fulfillment
- Accurately manage Customer Transfer Sale (CTS) and online orders: produce pick lists organize picking routes and process shipping confirmations promptly
- Package and inspect all client orders checking product quality labels and footwear pairs before shipping
- Process customer returns by tracking inspecting merchandise for resalable condition and issuing refunds
- Maintain system updates monitor order notifications and ensure timely action on all orders.
- Track fulfillment rates update cancellation reports and replenish Wrap & Pack supplies as needed
Stock Movement
- Keep stock areas neat organized and safe
- Receive merchandise onto the selling floor and assist with stock recovery and fixture moves
- Process price changes markdowns returns to vendor and consolidations on schedule
- Execute and send client transfer requests on the same day; deliver items to shipping and alterations when required
- Follow all Health & Safety policies
Requirements:
- Passionate about the brand and customer service
- Ability to work in a fast-paced environment
- Demonstrated teamwork skills
- Ability to stand for periods of time moving between the store and back-office areas and ability to lift up to 30 lbs. ability to use a ladder move display items as required
- Ability to work a variety of shifts including mornings/afternoons/evenings/ weekends during the holiday season between October 27th and January 10th
- Opportunity for additional overnight shifts available during Black Friday peak sales week on a first come first served/ volunteer basis. Overnight shift premium pay rates will be offered.
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation please email and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
Required Experience:
IC
Holt Renfrew offers you an inspiring fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands to our commitments to corporate social responsibility you will be inspired every day.Seasonal Associate (Stock Order Fulfillment)Who are we...
Holt Renfrew offers you an inspiring fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands to our commitments to corporate social responsibility you will be inspired every day.
Seasonal Associate (Stock Order Fulfillment)
Who are we
Holt Renfrew is Canadas leading luxury retailer offering designer apparel footwear accessories and beauty products from the worlds most prestigious fashion houses for both women and men. Join us at stores nationwide where we aim to make your every visit an inspired and distinct experience in luxury fashion.
What are we hiring for in our stores
Were hiring for Seasonal Associates Order Fulfillment & Stock Movement who will be responsible for accurately processing customer orders and maintaining organized stock operations. This role ensures timely order fulfillment efficient merchandise movement and a seamless luxury shopping experience while supporting sales and upholding high standards of service and operational excellence.
What we offer:
- Competitive pay rate between $18- $20/ hour based on experience
- Seasonal employee discount
- A fun & friendly atmosphere with on- the job training provided
What you will be doing:
Order Fulfillment
- Accurately manage Customer Transfer Sale (CTS) and online orders: produce pick lists organize picking routes and process shipping confirmations promptly
- Package and inspect all client orders checking product quality labels and footwear pairs before shipping
- Process customer returns by tracking inspecting merchandise for resalable condition and issuing refunds
- Maintain system updates monitor order notifications and ensure timely action on all orders.
- Track fulfillment rates update cancellation reports and replenish Wrap & Pack supplies as needed
Stock Movement
- Keep stock areas neat organized and safe
- Receive merchandise onto the selling floor and assist with stock recovery and fixture moves
- Process price changes markdowns returns to vendor and consolidations on schedule
- Execute and send client transfer requests on the same day; deliver items to shipping and alterations when required
- Follow all Health & Safety policies
Requirements:
- Passionate about the brand and customer service
- Ability to work in a fast-paced environment
- Demonstrated teamwork skills
- Ability to stand for periods of time moving between the store and back-office areas and ability to lift up to 30 lbs. ability to use a ladder move display items as required
- Ability to work a variety of shifts including mornings/afternoons/evenings/ weekends during the holiday season between October 27th and January 10th
- Opportunity for additional overnight shifts available during Black Friday peak sales week on a first come first served/ volunteer basis. Overnight shift premium pay rates will be offered.
Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation please email and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.
Required Experience:
IC
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