ConnectWise is an industry and Global leading software company with over 3000 colleagues in North America EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers our suite helps over 45000 of our partners manage their businesses better sell more efficiently automate service delivery and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections our colleagues and our community. And we accept all kinds.
Game-changers innovators culture-loversand humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills giving you the choice of how YOU make a difference.
Curious Read this opportunity to learn how YOU can make a difference at ConnectWise!
Manager Technical Sales -
General Summary:
The Manager of Technical Sales is responsible for leading a team of entry level to experienced professionalsfocused on driving the company towards its strategic and financial goals by providing technical knowledge andresources to the department and partners. This role supports the Sales team by ensuring world class technicalexpertise to all areas of the business and for products of the ConnectWise business suite.
Essential Duties and Responsibilities:
- Sets goals and objectives for team members for achievement of operational results
Supervises support and/or professional level colleagues
Ensures policies practices and procedures are understood and followed by direct reports customers and
stakeholders
Leads and prioritizes the daily activities of the team
Manages mentors and coaches to develop a collaborative and dynamic team
Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency
Leads a team of Sales Engineers who serve as the primary technical resources for revenue to provide
product introduction trial and education expertise
Manages resources dedicated to the creation and delivery of customized demonstrations for all products
and services
Ensures the continuous professional development of the Sales Engineering team so that all members are
trained on the latest versions and features of all products and solutions relevant to their areas of
expertise
Develops key leadership relationships with all areas of the business to ensure positive collaboration with
the Sales Engineering Team
Provides leadership for the technical sales functions amongst business units and other divisions to provide
support for strategic initiatives
Develops strong working relationships with stakeholders including internal teams partners and affiliates
Provides direction and strategy to managers and team members to ensure operational excellence
Engages in ongoing trainings and certifications to remain up-to-date on ConnectWise products and
services
Knowledge Skills and/or Abilities Required:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Exceptional leadership and customer service skills
Willingness to work in a team environment
Strong organizational skills to give the team direction
Professional presence suitable for interaction in meetings in-person or via email as well as at internal
and external facing events
Excellent presentation and communication skills
Broad understanding of all ConnectWise products and integration points
Ability to coordinate inter-departmental relationships to reach team goals
Knowledge of best practices and processes for IT Companies
Understanding of the needs versus wants of the prospect with the ability to guide them accordingly
Ability to take a consultative and creative approach in all interactions with prospects and internal teams
Organized detail oriented and self-motivated
Strong computer skills with the ability to effectively communicate through phone and e -mail
Educational/Vocational/Previous Experience Recommendations:
- Bachelors degree in related field or equivalent business experience
4 years of relevant experience
2 years of managerial experience
Experience with web-based presentation tools
Working Conditions:
- Onsite/Hybrid based out of Tampa FL
10-20% travel may be required
ConnectWise is an Equal Opportunity Employer dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race ethnicity color religion age sex (including pregnancy) sexual orientation gender gender identity or expression ancestry national origin citizenship status physical or mental disability genetic information military/veteran status marital status familial or parental status or any other characteristic or status protected by applicable federal state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process please contact us at or 1-.
Required Experience:
Manager
ConnectWise is an industry and Global leading software company with over 3000 colleagues in North America EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers our suite helps over 45000 of our partners manage their businesses better sell mor...
ConnectWise is an industry and Global leading software company with over 3000 colleagues in North America EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers our suite helps over 45000 of our partners manage their businesses better sell more efficiently automate service delivery and remotely control technology so they can consistently deliver amazing customer experiences.
Our company is powered by our connections our colleagues and our community. And we accept all kinds.
Game-changers innovators culture-loversand humankind.
We invite discovery and debate. We recognize key moments as milestones.
We see you and value you for your unique contributions. Our inclusive positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills giving you the choice of how YOU make a difference.
Curious Read this opportunity to learn how YOU can make a difference at ConnectWise!
Manager Technical Sales -
General Summary:
The Manager of Technical Sales is responsible for leading a team of entry level to experienced professionalsfocused on driving the company towards its strategic and financial goals by providing technical knowledge andresources to the department and partners. This role supports the Sales team by ensuring world class technicalexpertise to all areas of the business and for products of the ConnectWise business suite.
Essential Duties and Responsibilities:
- Sets goals and objectives for team members for achievement of operational results
Supervises support and/or professional level colleagues
Ensures policies practices and procedures are understood and followed by direct reports customers and
stakeholders
Leads and prioritizes the daily activities of the team
Manages mentors and coaches to develop a collaborative and dynamic team
Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency
Leads a team of Sales Engineers who serve as the primary technical resources for revenue to provide
product introduction trial and education expertise
Manages resources dedicated to the creation and delivery of customized demonstrations for all products
and services
Ensures the continuous professional development of the Sales Engineering team so that all members are
trained on the latest versions and features of all products and solutions relevant to their areas of
expertise
Develops key leadership relationships with all areas of the business to ensure positive collaboration with
the Sales Engineering Team
Provides leadership for the technical sales functions amongst business units and other divisions to provide
support for strategic initiatives
Develops strong working relationships with stakeholders including internal teams partners and affiliates
Provides direction and strategy to managers and team members to ensure operational excellence
Engages in ongoing trainings and certifications to remain up-to-date on ConnectWise products and
services
Knowledge Skills and/or Abilities Required:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Exceptional leadership and customer service skills
Willingness to work in a team environment
Strong organizational skills to give the team direction
Professional presence suitable for interaction in meetings in-person or via email as well as at internal
and external facing events
Excellent presentation and communication skills
Broad understanding of all ConnectWise products and integration points
Ability to coordinate inter-departmental relationships to reach team goals
Knowledge of best practices and processes for IT Companies
Understanding of the needs versus wants of the prospect with the ability to guide them accordingly
Ability to take a consultative and creative approach in all interactions with prospects and internal teams
Organized detail oriented and self-motivated
Strong computer skills with the ability to effectively communicate through phone and e -mail
Educational/Vocational/Previous Experience Recommendations:
- Bachelors degree in related field or equivalent business experience
4 years of relevant experience
2 years of managerial experience
Experience with web-based presentation tools
Working Conditions:
- Onsite/Hybrid based out of Tampa FL
10-20% travel may be required
ConnectWise is an Equal Opportunity Employer dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race ethnicity color religion age sex (including pregnancy) sexual orientation gender gender identity or expression ancestry national origin citizenship status physical or mental disability genetic information military/veteran status marital status familial or parental status or any other characteristic or status protected by applicable federal state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process please contact us at or 1-.
Required Experience:
Manager
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