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Job Title:
EMR / EHR Help Desk Technician & Trainer lDivision/Program:
CorporateStarting Compensation:
27.00 - 30.00 USD Per HourWorking Location:
Long Beach CAWorking Hours/Shift:
Monday - Friday (8:00 am - 5:30 pm)Why Join Our Team
Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication
What you bring to SBHG:
Education
Experience
License or Certification
How you will make a difference:
The Electronic Medical Records (EMR) Specialist is central to managing SBHGs EMR system expertly handling all help desk tickets by independently identifying researching and resolving complex workflow and technical issues. This role requires meticulous adherence to procedures for support tickets managing all user accounts and acting as the key liaison between the software vendor and the IT Department for timely issue resolution. Beyond support the Specialist drives system enhancements by leading user training and operations meetings developing comprehensive EMR materials and actively participating in system testing and various projects. This position provides flexibility to work remotely based on company needs but requires flexibility to work outside regular business hours including evenings weekends and some holidays as needed.
Division/Program Overview:
The EMR Specialist is responsible for developing organizing and editing health record documentation and clinical records ensuring data integrity and secure protection across the system.
Learn more about SBHG at: Additional Information:
In accordance with California law the grade for this position is 27.07 - 43.31. Placement within the grade is determined based on experience internal equity and other factors permitted by law.Required Experience:
IC