Officer, Account Originator

Johannesburg - South Africa

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

To act as point of contact for customer first-call resolutions across all personal products and negotiate payment arrangements in such a manner as to retain educate and rehabilitate customers.

Qualifications :

Type of Qualification: Secondary/High school/A levels/Matric
Field of Study: Not applicable

Experience Required
Credit Risk PPB
Risk & Corporate Affairs
3-4 years
Inbound and Outbound contact centre experience early late and legal collections

Additional Information :

Behavioural Competencies:

Adopting Practical Approaches
Articulating Information
Checking Things
Conveying Self-Confidence
Establishing Rapport

Technical Competencies:

Active Listening
Contact Centre Customer Relationship Management
Electronic Communications & Devices
Query Resolution
Telephone Caller Handling

Remote Work :

Employment Type :

Full-time

To act as point of contact for customer first-call resolutions across all personal products and negotiate payment arrangements in such a manner as to retain educate and rehabilitate customers.Qualifications : Type of Qualification: Secondary/High school/A levels/MatricField of Study: Not applicable...

Key Skills

Business Development
Customer Service
Revenue Growth
ABC Analysis
Account Management
Communication
CRM
Excel
Salesforce
PMP
Customer Relationships
Business Relationships
Sales Goals
Sales Process
CPA

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About Company

Standard Bank Group

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more

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