Box Office Ticket Seller

Peoria, IL - USA

Monthly Salary: Not Disclosed

Posted on: 31-10-2025

Vacancies: 1 Vacancy

Job Summary

In order to be considered for this role after clicking Apply Now above and being redirected you must fully complete the application process on the follow-up screen.

The purpose of this position is to provide excellent customer service at all Peoria Sports Complex events while selling and distributing tickets on the day of the game. This is a part-time seasonal position and runs January through March with the majority of work hours during the month of March for Spring Training with opportunities to work other Sports Complex events throughout the year.

Essential Functions:

Processes in-person and phone ticket sales for Mariners and Padres Spring Training additional events hosted at the Peoria Sports Complex.
Assists with customer service exchange and relocation issues.
Trouble shoot ticket issues from patrons who purchased from third-party sellers.
Assist customers accessing their tickets via MLB Ballpark app.
Prints and verifies tickets through orders purchased via phone and internet.
Prepares daily cash balance reports for end of day balancing.
Answer incoming calls and provide information regarding any and all upcoming events.
Performs related duties as assigned.

The ideal candidate is someone who:

Has the ability to work flexible schedule including nights weekends and holidays required.
Has advanced computer skills.
Has strong problem solving skills including listening identifying and resolving. problems in a calm and friendly manner.
Has strong customer service skills.

Requirements:

Education no minimum requirements
Previous customer service computer cash handling and balance experience preferred.
Strong work availability during the Spring Training Season (January through March annually) preferred.

Hourly Rate: $15.10

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation age disability gender identity marital or veteran status or any other protected class.

In order to be considered for this role after clicking Apply Now above and being redirected you must fully complete the application process on the follow-up screen.The purpose of this position is to provide excellent customer service at all Peoria Sports Complex events while selling and distributing...

In order to be considered for this role after clicking Apply Now above and being redirected you must fully complete the application process on the follow-up screen.

Essential Functions:

Processes in-person and phone ticket sales for Mariners and Padres Spring Training additional events hosted at the Peoria Sports Complex.
Assists with customer service exchange and relocation issues.
Trouble shoot ticket issues from patrons who purchased from third-party sellers.
Assist customers accessing their tickets via MLB Ballpark app.
Prints and verifies tickets through orders purchased via phone and internet.
Prepares daily cash balance reports for end of day balancing.
Answer incoming calls and provide information regarding any and all upcoming events.
Performs related duties as assigned.

The ideal candidate is someone who:

Has the ability to work flexible schedule including nights weekends and holidays required.
Has advanced computer skills.
Has strong problem solving skills including listening identifying and resolving. problems in a calm and friendly manner.
Has strong customer service skills.

Requirements:

Education no minimum requirements
Previous customer service computer cash handling and balance experience preferred.
Strong work availability during the Spring Training Season (January through March annually) preferred.

Hourly Rate: $15.10