Service Coordinator SH
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
KEY ACCOUNTABILITIES:
Create scheduled SO support engineers on SMS/TimeWriting/Call Handling errors and issues solving
Generate all kinds of reports and supply data analysis like OSO labor hours usage parts usage local solving rate Install base Contract list etc..
Deliver SAP relevant training to engineers as key user
Co-work with CS manager and AM / SBM on quotations commercial contracts preparation
Spare parts Billable parts sales quotation preparation margin approval process sales order creation
Billable labor sales quotation preparation margin approval process
PO recognition approval booking and filing
Close communication with customer co-work with finance and CSCM on invoice goods shipment AR.
Support commercial contract quotation preparation
EDUCATION AND EXPERIENCE:
Bachelor degree
3-5 working experience
COMPETENCES:
Effective communication skills and ability to manage multiple tasks simultaneously in a fast paced environment
Good customer skills
Good English language skills both verbal and written
Good team player who is committed to the success of ASML
Motivated pro-active self-driven and flexible
SAP experience will be preferred
Familiar with the Microsoft office for report and update such as: word/excel/ppt and data analysis
CONTEXT OF THE POSITION:
Report to CS CN OPS Support - Service Operations Manager
Inclusion and diversity
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.
Need to know more about applying for a job at ASML Read our frequently asked questions.
Required Experience:
IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
ASML gives the world's leading chipmakers the power to mass produce patterns on silicon, helping to make computer chips smaller, faster and greener.
