Client Technologies Analyst I
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Job Location:
Corpus Christi, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
31-10-2025
Vacancies:
1 Vacancy
Job Summary
Job Title
Client Technologies Analyst IAgency
Texas A&M University - Corpus ChristiDepartment
User Support ServicesProposed Minimum Salary
CommensurateJob Location
Corpus Christi TexasJob Type
StaffJob Description
TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11000 students from 47 states and 54 foreign nations. We employ over 1400 full-time and 2000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees including doctoral programs. As a member of the Texas A&M University System TAMU-CC benefits from a range of resources increased visibility and influence and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.
TAMU-CCs beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern attractive and state-of-the-art classroom buildings and support facilities.
Learn more information here!
PURPOSE
The Client Technologies Analyst under general supervision performs complex and non-routine specialized client technology support functions such as troubleshooting analysis research debugging and problem-solving.
DESCRIPTION
Functional Area 1: Operations
Percent Effort: 75%
Diagnoses and repairs hardware/software failures and conflicts. Installs upgrades and configures hardware and software. Facilitates new audio-visual setups including application and data transfers and user account information.
Utilizes complex software tools to maintain configure define security and monitors audiovisual system life cycle. Establishes configuration baselines and maintains systems within defined parameters. Monitors and maintains system security. Provides protection and recovery support for client data.
Tracks and assists in the coordination of equipment repair work order assignments and provides detailed work records which outlines the history of tests performance problems and repairs for each piece of equipment.
Attends training and assists in researching testing and disseminating operation instructions. Assists with the evaluation of new technologies to determine their applicability to clients needs.
Communicate effectively with IT support staff and team members
Functional Area 2: Event Support
Percent Effort: 15%
Supports Presidential and other special events for campus including gathering audio video requirements planning events developing a support plan and running audio video equipment for events.
On-call rotation for escalated issues that require support after hours. Work may require evening or weekend work depending on the time of year and volume of work needed.
Provide training and guidance to faculty staff and other IT support team members
Functional Area 3: Other
Percent Effort: 10%
May coordinate the technical activities of a small project team. Assists and mentors other employees in resolving various issues.
Perform other duties as assigned.
QUALIFICATIONS
Bachelors degree in applicable field.
Four (4) months of related experience in IT.
Additional experience/education may be used as a substitute for the minimum education/experience requirement.
High School Diploma/GED and four (4) years and four (4) months of related experience in IT.
Associate degree and two (2) years and four (4) months of related experience in IT.
Ability to multitask and work cooperatively with others.
Excellent written communication analytical interpersonal customer service and organizational skills.
PREFERRED QUALIFICATIONS
Course credit or certifications in Information Technology.
ITIL v4 certification
AVIXA Crestron AMX or EXTRON certification(s).
University or IT experience.
SALARY: Up to $4069.87 monthly (Up to $48838.44 Approx. Annually)
BENEFITS (rules policies eligibility apply)
Medical
$0 - $30 per month for Employee Only coverage after university contribution ($920 value).
Up to 83% of premium covered by the university:
Employee and Spouse
Employee and Children
Employee and Family coverage
Dental & Vision
Life Insurance Accidental D&D Long Term Disability Flexible Spending Account and Day Care Spending Account
On-campus wellness opportunities
Counseling Work Life Assistance Financial Resources and Legal Resources
Public Loan Forgiveness
Book scholarships
100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).
Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
Voluntary Tax Deferred Account/Deferred Compensation Plan
8 hours of vacation paid time off every month.
8 hours of sick leave time off every month.
8 hours of paid time off for Birthday leave.
12-15 paid holidays each year.
All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
Required Experience:
IC
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Texas A&M University-Corpus Christi, the Island University, has been proudly providing a solid academic offering of more than 85 of the most popular degree programs in the state.
