GPS Support Specialist (part-time)
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Job Location:
Lowell, MA - USA
Hourly Salary:
USD 18 - 18
Posted on:
31-10-2025
Vacancies:
1 Vacancy
Job Summary
General Summary of Position:
The Graduate Online & Professional Studies office is seeking a part-time support specialist. This role is vital to supporting the needs of the admissions recruitment and advising teams through various administrative tasks customer service and student support. A strong desire to provide top-tier customer service is a must.
Responsibilities includebut are not limited to; answering phones processing paperwork related to student application answering emails scheduling appointments and updating and maintaining student records. The Support Specialist will also assist with recruitment initiatives including calling campaigns to prospective students applicants and matriculated students.
Minimum Qualifications (Required):
HS diploma required college degree preferred. A strong background in customer support. Preference to those with previous higher education experience. Must be proficient in MS office.
Additional Considerations: (If applicable)
New employees will be trained to gain working knowledge of our Student Information System (SiS) and our available student services. They will also work with UMASS Lowell faculty students and staff and will handle confidential information.
Seeking a candidate that has outstanding phone and email etiquette and the ability to answer questions in a professional and timely manner.
This is an on-campus part-time non-benefited non-unit position 18 hours per week. The GPS office is open from 8:30am-8pm Mon-Fri. The ideal candidate will be available to work at least one shift each week until 5pm.
Special Instructions to Applicants:
Initial review of applications will begin immediately and continue until the position is filled. However the position may close when an adequate number of qualified applicants is received.
This is a part-time temporary non-unit non-benefited position.
Please include a resume and cover letter with your and contact information of three references will be required during the application process.
Required Experience:
IC
Key Skills
- Bidding
- Apps
- Benefits
- Corporate Recruitment
- Android Development
About Company
UMass Lowell, a midsized public research university located north of Boston, offers full- and part-time students bachelor’s, master’s and doctoral degree programs online and on campus.
