Senior Disputes Product Manager
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Job Location:
Farnborough - UK
Monthly Salary:
Not Disclosed
Posted on:
14 days ago
Vacancies:
1 Vacancy
Job Summary
Year after year weve been recognised as a great place to 2025 Capital One was ranked 15th in the UKs Best Workplaces list.
Our Product Managers are pivotal in the delivery of value fostering collaboration and taking responsibility for where and how we invest.
As a senior member of our Disputes Product team you will play a strategic role in the definition of our disputes product investments. You will be forever building on your understanding of both our Network Participant and business needs working across the business to realise this value into the market.
What youll do
Autonomously lead the discovery definition and delivery of new disputes products and features that deliver our key business outcomes
Collaborate effectively with engineering teams designers and others to create compelling strategies for our products and deliver on them
Be passionate about how a payment network operates so that you can disrupt it from the inside out
Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value
Integrate business analytics and operational excellence in every aspect of product design and development and define metrics to measure the success of products
Maintain a rigorously human-centred approach obsessing about internal and external customer needs to reimagine Network Participant interactions
What youll bring
Proven experience working within a regulated industry with demonstrable in market results
A track record of thought leadership and delivery across complex products or platform capabilities
Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication
Proven ability to leverage data and insight to define product strategy and customer experience
Ability to appreciate the detail get under the hood and make decisions that unleash product engineering
Excellent communication skills able to engage influence and inspire
Passionate about achieving the right outcome
Where and how youll work
This is a permanent position and can be based in our Farnborough Office.
We have a hybrid working model which gives you flexibility to work from our offices and from home.
Were big on collaboration and connection so youll be based in our Farnborough office 2 days a week..
Many of our associates have flexible working arrangements and were open to talking about an arrangement that works for you.
Whats in it for you
Bring us all this - and youll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation
We offer high performers strong and diverse career progression investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
Immediate access to our core benefits including pension scheme bonus generous holiday entitlement and private medical insurance with flexible benefits available including season-ticket loans cycle to work scheme and enhanced parental leave
What you should know about how we recruit
We pride ourselves on hiring the best people not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are whatever you look like wherever you come from. We know its about what you do not just what you say. Thats why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.
We also partner with organisations including the Women in Finance and Race At Work Charters Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in to name a few:
REACH Race Equality and Culture Heritage group focuses on representation retention and engagement for associates from minority ethnic groups and allies
OutFront to provide LGBTQ support for all associates
Mind Your Mind signposting support and promoting positive mental wellbeing for all
Women in Tech promoting an inclusive environment in tech
EmpowHER - network of female associates and allies focusing on developing future leaders particularly for female talent in our industry
If you require a reasonable adjustment please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
For technical support or questions about Capital Ones recruiting process please send an email to
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Required Experience:
Senior IC
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
