FireCleaning Technician

The Cleaner is responsible for cleaning and restoring a wide range of customer and client
personal belongings using SERVPROs specialized cleaning products equipment and
processes. This role requires attention to detail care in handling items of varying value and
sensitivity and adherence to SERVPROs quality and safety standards. By providing
consistent thorough cleaning services the Cleaner helps ensure customer satisfaction
and supports SERVPROs reputation as a leader in cleanup and restoration.

Primary Responsibilities
Clean sanitize and restore a variety of personal belongings and household
contents including furniture clothing electronics and other items.
Safely use SERVPRO-branded cleaning products and equipment following
established procedures.
Inspect items to determine appropriate cleaning methods and document condition
before and after cleaning.
Package label and track customer contents for cleaning storage and return.
Maintain a clean organized and safe workspace including the cleaning facility and
equipment.
Adhere to safety and risk management guidelines at all times.
Communicate with supervisor and team members to ensure efficient workflows.
Participate in a rotating on-call schedule to respond to after-hours emergency
service needs.
Assist with general warehouse organization and cleaning duties as assigned.
Other tasks/duties as required by employer.

Education & Experience
High school diploma/GED preferred
Experience in cleaning restoration or customer service preferred
Strong attention to detail and organizational skills
Ability to follow written and verbal instructions
Strong work ethic and positive attitude

Work Environment
Regularly lifting up to 25 pounds; occasionally lifting up to 50 pounds with
assistance
Standing walking bending and repetitive movements for extended periods of time
Working with a variety of cleaning products and chemicals (proper PPE provided)
Exposure to dust odors and occasional moderate to loud noise levels
The employee will be required to wear a respirator for safety and must successfully
pass the required medical evaluation and respirator fit testing as a condition of
employment.

Normal Working Hours Additional Working Hours Travel Requirements
This is a full-time position working 8:00am 5:00pm Monday through Friday (40 hours per
week). This position frequently requires long hours (beyond 8-hour days) including some
evening and weekend work. Participation in an on-call rotation for emergency response
outside of normal hours is required. Travel is minimal but may occasionally be required for
offsite cleaning or customer delivery.