Pharmacy Operations Lead
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Job Location:
Nottingham - UK
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location: Nottingham
Contract Type: Full-Time Secondment (9 month)
Location: Nottingham Support Office
Recruitment Partner: Daniel White
About the role:
Welcome to the Central Pharmacy Operations Team a dynamic group at the heart of Boots Pharmacy & Healthcare business. We equip our colleagues and pharmacies with the right tools environment and guidance to deliver prescription items safely & accurately - whether in-store online in care homes or at home.
As a Pharmacy Operations Lead you will be reporting to the Pharmacy Operations Manager and work collaboratively with various teams and stake holders while engaging with the wider Pharmacy programs to ensure compliance consistency operational delivery and continuous improvement. You will ensure the effective design implementation and communication of operational processes that enhance service delivery and customer experience across Boots pharmacies to support strategic business growth by enabling a robust and scalable operating platform.
Key responsibilities of the role:
To be successful in the role you will need to have:
It would be great if you also have:
Why Boots:
At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Our benefits:
Whats next:
If your application is successful our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion youll be notified by email.
Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.
Keywords
Pharmacy Operations Lead
Contract Type: Full-Time Secondment (9 month)
Location: Nottingham Support Office
Recruitment Partner: Daniel White
About the role:
Welcome to the Central Pharmacy Operations Team a dynamic group at the heart of Boots Pharmacy & Healthcare business. We equip our colleagues and pharmacies with the right tools environment and guidance to deliver prescription items safely & accurately - whether in-store online in care homes or at home.
As a Pharmacy Operations Lead you will be reporting to the Pharmacy Operations Manager and work collaboratively with various teams and stake holders while engaging with the wider Pharmacy programs to ensure compliance consistency operational delivery and continuous improvement. You will ensure the effective design implementation and communication of operational processes that enhance service delivery and customer experience across Boots pharmacies to support strategic business growth by enabling a robust and scalable operating platform.
Key responsibilities of the role:
- Work closely with colleagues in the wider Pharmacy Function to share knowledge and experience to help resolve issues improve processes and widen expertise across the team
- Develop and deliver clear concise operational guidance to pharmacy teams to ensure consistent and efficient implementation of new processes.
- Present data and information relating to projects/initiatives to stakeholders and share data-led insights to influence decisions track performance and identify opportunities for improvement.
- Ensure continuous review evaluation and update of existing guidance for store to ensure relevance and accuracy.
- Support stores and field teams in embedding new processes and resolving operational challenges.
- Collaborate with cross-functional teams and stakeholders to design and refine pharmacy workflows and service models
- Lead and manage transformation projects within Pharmacy Operations ensuring alignment with business goals and timely delivery.
- Act as a key link for project updates changes and guidance across internal teams.
- Work closely with stores to seek feedback review pilot progress and identify continuous improvement opportunities.
- Collaborate with cross-functional teams and stakeholders to design and refine pharmacy workflows and service models.
To be successful in the role you will need to have:
- Excellent knowledge and experience of Pharmacy Operations in store and have great customer care skills.
- Experience leading complex projects
- High concern for order quality and efficiency
- Ability prioritise effectively through Project Management principles.
- Act and lead with autonomy and independence in most of your workload
- Demonstrate the Boots Leadership behaviours and be comfortable with seeking receiving and giving feedback.
- Strong analytical and decision-making skills
- Proficiency in Microsoft Office tools.
It would be great if you also have:
- Resilience and adaptability in a fast-paced environment
- Presentation skills
Why Boots:
At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
Our benefits:
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including holiday buying discounted gym membership life assurance activity passes and more.
- Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.
Whats next:
If your application is successful our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion youll be notified by email.
Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.
Keywords
Pharmacy Operations Lead
Key Skills
- IT Experience
- LTC Pharmacy
- Hospital Experience
- Pharmacy Software
- Infusion Experience
- Management Experience
- Pharmacy Residency
- Training & Development
- Pharmacy Technician Experience
- Supervising Experience
- Clinical Pharmacy Experience
- Compounding Medications
About Company
We’re always looking for people who care; people who go the extra mile to change things for the better for our customers, patients and team members. Whether you're looking for a particular opportunity, or maybe you’re not too sure which role you’ll want to apply for – you’ve come to t ... View more
